Admissions and Marketing Dir-OPTADMD

Optalis Healthcare•Dearborn Heights, MI

About The Position

Under the supervision of the Administrator, the Director of Admissions is accountable for facility census through admissions and readmissions, supports facility marketing, and ensures that people seeking admission information receive prompt, accurate, and appropriate information. The Director oversees Admissions Assistants and coordinates admission activities to support timely admissions, a prepared facility, and the achievement of census goals. The role requires a high school diploma or equivalent and at least three years of relevant experience. Some local travel may be required. Physical requirements include prolonged periods of sitting and working at a computer and the ability to lift up to 15 pounds.

Requirements

  • High school diploma or equivalent.
  • At least three years of relevant experience.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, customer service, and sales skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills and a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate when appropriate.
  • Ability to function in a fast-paced and sometimes stressful environment.
  • Proficiency with Microsoft Office Suite or related software.
  • Ability to sit for prolonged periods and work at a computer.
  • Ability to lift up to 15 pounds at a time.
  • Some local travel may be required.

Responsibilities

  • Work closely with the OAC to coordinate admissions into the center.
  • Schedule admissions in a timely and appropriate manner and notify required team members of expected admissions and individual needs.
  • Coordinate the admission process to ensure room readiness, positive first impressions, and necessary equipment availability.
  • Greet new admissions, welcome them, and answer their questions.
  • Answer phones promptly and respond to inquiries.
  • Conduct tours.
  • Coordinate timely completion of admission contracts.
  • Help maintain a census-focused culture within the center and work to maintain and exceed census goals.
  • Supervise Admissions Assistants as necessary.
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