Director of Admissions Acute

Acadia•Upper St. Clair, PA

About The Position

The Director of Admissions leads the facility’s admissions activities, driving the admissions process and developing, implementing, and maintaining revenue-generating strategies. At Southwood Children’s Behavioral Healthcare, the role oversees admissions operations for specialized behavioral health services for children and adolescents and supports access to treatment, hospital growth, and the organization’s mission. The Director leads the Admissions Department as an integrated team, works with business development and marketing to implement relevant strategy, and collaborates with clinical teams and referral sources. The role oversees crisis triage, evaluations, intakes, and admissions; promotes quality and efficiency; ensures compliance with laws and regulations; and manages departmental staff, goals, budgets, and spending.

Requirements

Master’s degree in a human services field or an RN nursing license.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Three or more years of healthcare-related admissions experience preferred.
Three years of work experience as a Director of Admissions in a behavioral health facility preferred.
State licensure may be required for the position.
First aid may be required based on state or facility.

Responsibilities

Lead the Admissions Department and develop it as an integrated team.
Implement the business development and marketing department’s strategic plan as it relates to facility admissions and directing potential clients to treatment.
Lead quality management related to crisis triage, evaluation, intake, and admission services.
Assign and distribute scheduled evaluations, intakes, and admissions according to requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
Perform follow-up communications and provide recommendations to organizational leadership.
Develop and implement program policies and procedures governing service delivery.
Make hiring decisions for Admissions Department personnel and provide staff orientation, in-service training, and continuing education, including for other internal personnel responsible for crisis triage or evaluation services.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality, and develop and meet departmental goals and objectives.
Keep the department current with and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage departmental finances, prepare and monitor budgets and spending, and ensure operations remain within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.