Director of Admissions Acute

Acadia•Ft. Myers, FL

About The Position

Park Royal Hospital is seeking an experienced leader to direct its Admissions Department. The role oversees admissions and intake operations, provides leadership to the department, and develops and maintains strategies that support admissions and revenue generation. The Director implements the admissions-related elements of the business development and marketing strategy and helps connect potential clients with treatment. The Director leads quality management for crisis triage, evaluation, intake, and admission services; oversees staff and departmental policies, goals, and budgets; and ensures compliance with applicable laws and regulations. The position also serves as a clinical liaison to referral sources and works to improve the efficiency and quality of services.

Requirements

  • Master’s degree in a human services field or an RN nursing license.
  • CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

  • Three or more years of experience in healthcare-related admissions.
  • Three years of work experience as a Director of Admissions in a behavioral health facility.
  • State licensure may be required for this position.
  • First aid may be required based on state or facility.

Responsibilities

  • Lead the Admissions Department and cultivate it as an integrated team.
  • Implement the admissions-related strategic plan of the business development and marketing department and direct potential clients to treatment.
  • Address quality management issues involving crisis triage, evaluation, intake, and admission.
  • Assign and distribute scheduled evaluations, intakes, and admissions according to requests and hospital census.
  • Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
  • Perform follow-up communications and provide recommendations to organization leadership.
  • Develop and implement policies and procedures guiding the provision of services.
  • Make hiring decisions and provide orientation, in-service training, and continuing education for department staff and other internal positions responsible for crisis triage or evaluation services.
  • Serve as a clinical liaison with referral sources.
  • Improve departmental service efficiency and quality, and develop and meet departmental goals and objectives.
  • Keep the department up to date with and compliant with new laws and regulations.
  • Recruit, train, and supervise staff.
  • Manage departmental finances, prepare and monitor budgets, and ensure spending remains within allocated funds.
  • Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
  • Perform other functions and tasks as assigned.
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