Director of Admissions Acute
About The Position
The Director of Admissions directs the facility’s admissions activities, drives the admissions process, and develops, implements, and maintains revenue-generating strategies. This leader provides direction for the Admissions Department, implements the business development and marketing strategy as it relates to admissions, and ensures effective crisis triage, evaluation, intake, and admission services. The role also oversees quality management, staff, departmental policies and procedures, finances, and compliance with applicable laws and regulations. TrustPoint Hospital in Murfreesboro, Tennessee, provides inpatient psychiatric and physical rehabilitation services, medical psychiatry, and inpatient and outpatient behavioral health services for adolescents, adults, and seniors. The Director serves as a clinical liaison to referral sources and works to promote the hospital, improve service efficiency and quality, and maintain a satisfied patient base.
Requirements
- Master’s degree in a human services field or an RN nursing license.
- CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
- State licensure may be required for this position.
- First aid may be required depending on the state or facility.
Nice To Haves
- Three or more years of experience in healthcare-related admissions.
- Three years of experience as a Director of Admissions in a behavioral health facility.
Responsibilities
- Provide leadership to the Admissions Department and foster an integrated team.
- Implement the business development and marketing department’s strategic plan as it relates to admissions, and direct potential clients to treatment.
- Lead quality management efforts related to crisis triage, evaluation, intake, and admission.
- Assign and distribute scheduled evaluations, intakes, and admissions based on requests and hospital census.
- Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
- Perform follow-up communications and provide recommendations to organizational leadership.
- Develop and implement program policies and procedures.
- Make hiring decisions for Admissions Department personnel and provide orientation, in-service, and continuing education for department staff and other internal staff responsible for crisis triage or evaluation services.
- Serve as a clinical liaison with referral sources.
- Improve departmental efficiency and service quality, and develop and meet departmental goals and objectives.
- Ensure the department remains current with and compliant with new laws and regulations.
- Recruit, train, and supervise staff.
- Manage departmental finances, prepare and monitor budgets, and control spending within allocated funds.
- Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
- Perform other functions and tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
