Director of Admissions Acute

Park Royal Hospital•Fort Myers, FL

About The Position

Park Royal Hospital, which serves adults and older adults in southwest Florida experiencing mental health and substance abuse issues, is seeking an experienced leader for its Admissions Department. The Director of Admissions directs facility admissions activities, drives the admissions process, and develops, implements, and maintains revenue-generating strategies. The role provides leadership for intake and admissions operations, supports collaboration and quality management, and helps connect potential clients with treatment.

Requirements

Master’s degree in a human services field or an RN nursing license.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

Three or more years of experience in healthcare-related admissions.
Three years of work experience as a Director of Admissions in a behavioral health facility.
State licensure may be required for this position.
First aid may be required based on state or facility.

Responsibilities

Lead the Admissions Department and cultivate it as an integrated team.
Implement the business development and marketing department’s strategic plan as it relates to admissions and direct potential clients to treatment.
Lead quality management efforts related to crisis triage, evaluation, intake, and admission.
Assign and distribute scheduled evaluations, intakes, and admissions according to requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
Perform follow-up communications and provide recommendations to organizational leadership.
Develop and implement program policies and procedures that guide service delivery.
Make hiring decisions for Admissions Department personnel and provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage or evaluation services.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality, and develop and meet departmental goals and objectives.
Ensure the department remains up to date with and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage department finances, prepare and monitor budgets, and monitor spending to keep operations within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.