Director of Admissions Acute

ECU Health Behavioral Health Hospital • Greenville, NC

1d

About The Position

The Director of Admissions leads the facility’s admissions department and directs admissions activities, including the development, implementation, and maintenance of revenue-generating strategies. The role oversees crisis triage, evaluation, intake, and admission processes; implements applicable business development and marketing strategies; and helps direct potential clients to treatment. The position also manages department staff, quality and compliance, operating budgets, and efforts to improve service efficiency and quality.

Requirements

• Master’s degree in a human services field or an RN nursing license.
• CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

• Three or more years of experience in healthcare-related admissions.
• Three years of work experience as a Director of Admissions in a behavioral health facility.

Responsibilities

• Provide leadership to the Admissions Department and develop it as an integrated team.
• Implement business development and marketing strategies related to facility admissions and direct potential clients to treatment.
• Lead quality management for crisis triage, evaluation, intake, and admission services.
• Assign and distribute scheduled evaluations, intakes, and admissions according to requests and hospital census.
• Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
• Conduct follow-up communications and provide recommendations to organization leadership.
• Develop and implement policies and procedures guiding the provision of services.
• Make hiring decisions, provide staff orientation and in-service and continuing education programs, and support internal positions responsible for crisis triage or evaluation services.
• Serve as a clinical liaison with referral sources.
• Improve departmental efficiency and service quality, and develop and meet departmental goals and objectives.
• Keep the department up to date with and compliant with new laws and regulations.
• Recruit, train, and supervise staff.
• Manage department finances, prepare and monitor budgets, and ensure spending remains within allocated funds.
• Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
• Perform other functions and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director