Director of Admissions Acute

Erlanger Behavioral Health•Chattanooga, TN

27d•Onsite

About The Position

Erlanger Behavioral Health Hospital in Chattanooga, Tennessee, is seeking an experienced RN, LPC, LMSW, or LCSW to lead its Admissions Department. The Director provides direction, implements strategic plans, and oversees admissions and intake operations at a psychiatric hospital serving adolescents, adults, and geriatric patients. The role focuses on quality management, collaboration, and effective delivery of crisis triage, evaluation, intake, and admissions services. The Director drives the admissions process and develops, implements, and maintains revenue-generating strategies. The position also manages staff, departmental goals, budgets, policies, regulatory compliance, and relationships with referral sources.

Requirements

Master's degree in a human services field or an RN nursing license.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
State licensure may be required.

Nice To Haves

Three or more years of experience in healthcare-related admissions.
Three years of work experience as a Director of Admissions in a behavioral health facility.
First aid, which may be required depending on state or facility.

Responsibilities

Provide leadership to the Admissions Department and develop it as an integrated team.
Implement the business development and marketing department's strategic plan as it relates to admissions and directing potential clients to treatment.
Lead quality management for crisis triage, evaluation, intake, and admissions.
Assign and distribute scheduled evaluations, intakes, and admissions according to requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admissions services.
Conduct follow-up communications and make recommendations to organization leadership.
Develop and implement program policies and procedures.
Make hiring decisions and provide orientation, in-service training, and continuing education for department staff and other internal staff responsible for crisis triage or evaluation services.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality and develop and meet departmental goals and objectives.
Keep the department current with and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage departmental finances and prepare and monitor budgets and spending to remain within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.