Director of Admissions Acute

Southwood Children's Behavioral Healthcare•Pittsburgh, PA

22d

About The Position

The Director of Admissions leads the facility’s admissions activities and department, driving the admissions process and developing, implementing, and maintaining revenue-generating strategies. The role provides direction, implements the business development and marketing strategy as it relates to facility admissions, and ensures effective crisis triage, evaluation, intake, and admission services at a mental health facility. The Director cultivates an integrated department team, manages quality assurance and improvement, develops program policies and procedures, and works to improve service efficiency and quality. The role also oversees staffing, staff education, departmental goals, compliance with laws and regulations, budgets, and relationships with referral sources. Other duties may be assigned as circumstances dictate.

Requirements

Master’s degree in a human services field or an RN nursing license required.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.
May require licensure by the state for this position.

Nice To Haves

Three or more years of experience in healthcare-related admissions preferred.
Three years of work experience as a Director of Admissions in a behavioral health facility preferred.
First aid may be required based on state or facility.

Responsibilities

Provide leadership to the Admissions Department and cultivate it as an integrated team.
Implement the business development and marketing department’s strategic plan as it pertains to facility admissions, directing potential clients to treatment.
Lead quality management efforts related to crisis triage, evaluation, intake, and admission.
Assign and distribute scheduled evaluations, intakes, or admissions according to requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
Perform follow-up communications and generate recommendations for organization leadership.
Develop and implement program policies and procedures guiding service delivery.
Make hiring decisions for Admissions Department personnel and provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality, and develop and meet departmental goals and objectives.
Ensure the department remains up to date and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage department finances and prepare and monitor budgets and spending to keep the department within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.