Director of Admissions Acute

Lakeview Behavioral Health•Norcross, GA

37d

About The Position

Join Lakeview Behavioral Health, a leading behavioral health hospital serving the greater Atlanta area, dedicated to providing compassionate, individualized care for adults, adolescents, and geriatric patients struggling with mental health and substance use disorders. Lakeview offers a full continuum of care, including adult, adolescent, and geriatric inpatient services, Partial Hospitalization (PHP), Intensive Outpatient Programs (IOP), medical detoxification, and telehealth treatment options. The hospital specializes in treating psychiatric and co-occurring disorders such as depression, anxiety, bipolar disorder, schizophrenia, trauma, and substance abuse in a supportive healing environment. As the Director of Admissions, you will lead a high-performing admissions team responsible for ensuring timely access to care, cultivating referral relationships, and driving exceptional patient and family experiences. This is an opportunity to make a meaningful impact at a respected behavioral health hospital committed to helping individuals and families throughout Georgia begin their journey toward recovery and wellness. PURPOSE STATEMENT: Direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.

Requirements

Master’s Degree in Human Services Field or RN nursing license required.
Three plus years’ experience in healthcare-related admissions preferred.
Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.

Responsibilities

Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
Perform follow-up communication functions and generate recommendations for organization leadership.
Develop and implement program policies and procedures that guide the provision of services.
Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
Serve as a clinical liaison with referral sources.
Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
Ensure that the department is up to date on and compliant with new laws and regulations.
Recruit, train, and supervise staff.
Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
Perform other functions and tasks as assigned.