Director, Nursing Administration

REGIONAL ONE HEALTH•Memphis, TN

3d•Onsite

About The Position

Responsible for the overall development, implementation, and administration of multiple Nursing Service Units, including Trauma Resus, Trauma ICU, Orthro-Trauma, Trauma Stepdown, and Burn. Ensures quality treatment, therapy, and follow-up services that maximize patient outcomes consistent with Level 1 Trauma Center requirements, and assures compliance with organizational, state, federal, and local regulatory laws, standards, and protocols. Directs Trauma and Burn Services, nursing care delivery, program and policy development, patient-care standards, quality and performance improvement, risk management, staffing, budget, and operational resources. Collaborates with the Vice President, medical staff, administrators, other departments, and interdisciplinary teams. Maintains managerial presence through rounds, communicates with patients, families, physicians, and staff, and addresses complaints and operational issues. Oversees regulatory and accreditation readiness, documentation and reporting systems, clinical equipment and technology, financial charge capture, and continuous monitoring of quality measures. Develops and motivates direct reports, supports recruitment and retention, and provides staff orientation, training, education, and professional development. Maintains clinical competence and knowledge of current practices and developments in Trauma and Burn Services.

Requirements

Bachelor's degree in Nursing.
Master's degree in Nursing, health administration, business administration, or a related field. A Bachelor's degree in Nursing is required if the Master's degree is not in Nursing.
Qualified by education, training, or experience with the neonate, infant, toddler, preschool, school-age, adolescent, adult, and/or geriatric patient population.
RN (Registered Nurse) state licensure and/or compact state licensure upon hire.
Minimum 5 years of progressive experience in Nursing and Patient Care Services.
Minimum 3 years of experience in an administrative or supervisory capacity.

Nice To Haves

At least 1 year of experience in a union environment.

Responsibilities

Apprise the Vice President of activities, relevant internal and external market changes, threats, and opportunities, and present action plans.
Direct the functions and practices of Trauma and Burn Services in accordance with Level 1 Trauma Center requirements.
Formulate, develop, and execute plans, policies, and programs that meet patient, provider, and organizational needs.
Design and maintain an efficient and effective nursing care delivery system.
Participate on the Nursing Executive Leadership Council and coordinate nursing care activities for applicable areas.
Integrate Nursing Services with primary hospital functions and interdepartmental and intradepartmental services.
Monitor team activities with the administrative team and keep staff informed of training, policy changes, and patient-care requirements.
Support initiatives to improve Nursing Services quality and facilitate interdisciplinary processes and problem solving.
Investigate and resolve complaints from patients, hospital staff, and the public; resolve clinical complaints from patients, families, or physicians.
Ensure compliance with organizational, regulatory, and accreditation requirements, including Joint Commission standards.
Collaborate with other disciplines and coordinate activities with administrators, medical staff, and department heads.
Participate in performance improvement and risk management activities.
Direct optimal patient care in accordance with the organization's mission, patient-care standards, medical direction, nursing interventions, and regulatory requirements.
Develop, approve, and implement nursing practice standards consistent with hospital and State of Tennessee requirements and Joint Commission accreditation.
Conduct rounds and maintain a managerial presence to verify that planned or required care is provided; communicate with physicians, staff, patients, and families about care.
Assist in developing, implementing, and monitoring documentation systems; ensure timely assessments, interventions, and supporting medical information are recorded.
Maintain accurate charge capture, ensure financial charges are current and reconciled daily, and allocate resources to meet unit needs.
Ensure medical equipment is maintained and functional, and refer equipment for repairs.
Ensure nursing participates in evaluating, selecting, and integrating healthcare technology and information systems that support care and resource utilization.
Develop and sustain standards of care and practice, assess program relevance and effectiveness, explore clinical initiatives, and improve operational efficiency.
Contribute to division-wide strategic and operational plans; represent the Nursing Division in local, regional, and national programs; and support approved marketing strategies.
Maintain departmental quality indicators, establish measures and standards, perform audits, and participate in Joint Commission mock inspections.
Ensure departmental monthly reports and findings, recommendations, actions, and follow-up activities are received and reported.
Develop systems to analyze, monitor, and report Nursing Services; evaluate statistical and narrative reports; direct record maintenance and report preparation; and recommend operational improvements.
Participate in development of annual operating and capital budgets and manage department financial and capital resources, revenues, expenses, and cost-control programs.
Maintain accountability for staffing levels, structure, skill mix, operating expenses, and cost-effective utilization of personnel and equipment.
Implement programs and services set out in the business plan; develop the Nursing budget with nursing leaders and hospital personnel; review management reports; and cost-justify capital equipment.
Direct, develop, and motivate direct reports; select, train, evaluate, and initiate personnel actions consistent with Human Resources policies and organizational philosophy.
Monitor staff competencies and compliance with departmental policies and procedures; promote professional growth and continuing development.
Develop, implement, and evaluate recruitment, retention, development, continuing education, orientation, and specialty training programs for nursing staff.
Keep abreast of best practices and developments in Trauma and Burn Services, maintain clinical competence, complete required training, and use manual and automated systems to improve efficiency and productivity.
Maintain operational knowledge of hospital and divisional policies and procedures.