The Director of Marketing Planning and Strategy leads the development and execution of marketing strategies that drive brand growth and customer engagement. The role works cross-functionally to align resources, optimize budgets, use customer insights and analytics, oversee complex campaigns, maintain consistent brand messaging, manage performance metrics and operational plans, and develop team members. Within the Member Activation Team, this director leads marketing strategy for membership acquisition, engagement, and retention. In collaboration with Membership, Personalization, and Marketing Channel teams, the role ensures communications support a strong member experience and grow member lifetime value. The position leads the Membership Marketing Team with a member-first, data-driven approach and seeks measurable business impact.
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Job Type
Full-time
Career Level
Director