Director, Franchise Operations - Central (SSD & AH)

Coca-Cola•Draper, UT

About The Position

The Director of Franchise Operations provides strategic oversight and leadership across an assigned geography and bottler territory, serving as Coca-Cola’s primary representative to the bottler head. The role is accountable for aligning partners with corporate goals and delivering the Annual Business Plan (ABP), while driving topline, share, volume, and other key objectives across the total Coca-Cola portfolio. The Director forecasts performance, uses market trends, consumer insights, and competitor activity to inform strategy, and adjusts plans to meet objectives. The role ensures operational execution and controllables are in place, identifies performance gaps, and implements corrective actions. It also accelerates support functions by enabling cross-functional collaboration and ensuring teams have the resources and guidance needed to meet their objectives. The position builds strong relationships with bottlers, stakeholders, and partners; represents Coca-Cola values through transparent, ethical leadership; and promotes innovation and continuous improvement. It may also lead other projects associated with strategic priorities and business needs. The position is based in Salt Lake City, Utah, or Denver, Colorado, with the posting also listing Draper, Utah. Travel is 26%–50%, and relocation is provided.

Requirements

Bachelor’s degree in business administration, marketing, or a related field.
At least 10 years of experience in franchise operations or a similar leadership role within the CPG industry.
Proven track record of delivering strategic objectives related to topline, share, and volume.
Strong analytical, forecasting, and strategic planning skills.
Excellent interpersonal, communication, and leadership skills.
Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
Demonstrate ethical leadership and integrity in business dealings.
Foster teamwork and collaboration across functions and territories.
Champion respect for diversity and inclusion.
Encourage innovation and forward-thinking solutions.
Take ownership and accountability for results and actions.

Nice To Haves

MBA.

Responsibilities

Serve as the primary point of contact and the “face of KO” to the bottler head in the assigned geography.
Develop and implement strategic plans aligned with corporate goals and deliver the Annual Business Plan.
Drive and support bottler strategies for topline, share, volume, and other key objectives.
Establish and forecast performance metrics, adjusting plans as needed to meet objectives.
Analyze market trends, consumer insights, and competitor activity to inform strategies and optimize performance.
Ensure execution controllables are in place to drive efficiently toward established goals.
Identify performance gaps and implement corrective actions with urgency as needed.
Accelerate key support functions and facilitate collaboration and engagement among cross-functional teams.
Ensure support functions have the resources and guidance needed to meet their objectives.
Cultivate relationships with bottlers, stakeholders, and partners to drive alignment and cooperation.
Represent Coca-Cola values in interactions, promoting transparency, integrity, and ethical leadership.
Encourage innovative approaches to franchise leadership and operations and promote continuous learning and improvement within the territory.
Lead other projects tied to strategic priorities as identified according to business need.