Director, Franchise Operations - South (SSD & AH)
About The Position
The Director of Franchise Operations provides strategic oversight and leadership within assigned geographic and bottler territories and serves as Coca-Cola’s primary representative to the bottler head in the geography. The role is accountable for aligning partners with the Annual Business Plan (ABP) and delivering performance across topline, share, volume, and other key objectives for the total Coca-Cola portfolio. This includes driving execution with bottling partners, forecasting performance and adjusting plans as needed, managing execution controllables, and ensuring key support functions are engaged and equipped to meet their objectives. The Director builds relationships with bottlers, stakeholders, and partners; analyzes market trends, consumer insights, and competitor activity; identifies performance gaps and implements corrective actions; and promotes innovation and continuous improvement. The position represents Coca-Cola’s values through transparent, ethical leadership and collaboration. It also involves strategic projects identified according to business needs and offers scope to lead complex system initiatives and transformation efforts across bottling partners. The listed location is Phoenix, Arizona; the posting also lists Atlanta as a city. Travel is 26%–50%, and relocation is provided.
Requirements
- Bachelor’s degree in business administration, marketing, or a related field.
- At least 10 years of experience in franchise operations or a similar leadership role within the CPG industry.
- Proven track record of delivering strategic objectives related to topline, share, and volume.
- Strong analytical, forecasting, and strategic planning skills.
- Excellent interpersonal, communication, and leadership skills.
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
- Demonstrate ethical leadership and integrity in business dealings.
- Foster teamwork and collaboration across functions and territories.
- Champion respect for diversity and inclusion.
- Encourage innovation and forward-thinking solutions.
- Take ownership and accountability for results and actions.
Nice To Haves
- MBA preferred.
Responsibilities
- Serve as the primary point of contact and Coca-Cola representative to the bottler head in the assigned geography.
- Develop and implement strategic plans aligned with corporate goals and deliver the Annual Business Plan.
- Drive and support bottler strategies for topline, share, volume, and other key objectives.
- Establish and forecast performance metrics and adjust plans as necessary to meet objectives.
- Analyze market trends, consumer insights, and competitor activities to inform strategies and optimize performance.
- Ensure execution controllables are in place to drive efficiently toward established goals.
- Identify performance gaps and implement corrective actions with urgency.
- Accelerate key support functions and facilitate collaboration and engagement among cross-functional teams.
- Ensure support functions have the resources and guidance needed to meet their objectives.
- Cultivate relationships with bottlers, stakeholders, and partners to drive alignment and cooperation.
- Represent Coca-Cola values through transparency, integrity, and ethical leadership.
- Encourage innovative approaches to franchise leadership and operations and promote continuous learning and improvement within the territory.
- Undertake other projects tied to strategic priorities as identified according to business needs.
Benefits
- A full range of medical, financial, and/or other benefits, dependent on the position.
- Annual incentive reference value of 30% at target.
- Relocation provided.
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What This Job Offers
Job Type
Full-time
Career Level
Director
