Director, Franchise Operations - North (SSD & AH)

The Coca-Cola Company

6d•$145,000 - $169,000

About The Position

The Director of Franchise Operations provides strategic oversight and leadership across an assigned geography and bottler territory or territories. The role serves as Coca-Cola’s primary representative to the bottler head in the assigned geography and is responsible for aligning and delivering the Annual Business Plan (ABP), while driving performance across topline, share, volume, and other key objectives. Responsibilities cover the total Coca-Cola portfolio. The Director drives execution with bottling partners, forecasts performance and adjusts plans as needed, ensures execution controllables are in place, and stewards key support functions so they can meet their objectives. The position also builds relationships with bottlers, stakeholders, and partners; analyzes market trends, consumer insights, and competitor activity; and promotes innovation and continuous improvement. The role offers opportunities to lead complex system initiatives and transformation efforts across bottling partners in a collaborative, growth-oriented environment. The position is based in the United States. The posting lists Seattle, Washington in the job summary and Atlanta in the location details, and states that travel is required 26%–50%. Relocation is provided. A bachelor’s degree in business administration, marketing, or a related field is required; an MBA is preferred. The role requires at least 10 years of experience in franchise operations or a similar leadership role within the CPG industry. The listed pay range is $145,000–$169,000, with an annual incentive reference value of 30%.

Requirements

Bachelor’s degree in business administration, marketing, or a related field.
Minimum of 10 years of experience in franchise operations or a similar leadership role within the CPG industry.
Proven track record of delivering strategic objectives related to topline, share, and volume.
Strong analytical, forecasting, and strategic planning skills.
Excellent interpersonal, communication, and leadership skills.
Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
Demonstrate ethical leadership and integrity in business dealings.
Foster teamwork and collaboration across functions and territories.
Champion respect for diversity and inclusion.
Encourage innovation and forward-thinking solutions.
Take ownership and accountability for results and actions.
Verify identity and eligibility to work in the United States and complete Form I-9 upon hire.

Nice To Haves

MBA.

Responsibilities

Serve as the primary point of contact and Coca-Cola representative to the bottler head in the assigned geography.
Develop and implement strategic plans aligned with corporate goals to deliver the Annual Business Plan (ABP).
Drive and support bottler strategies for topline, share, volume, and other key objectives.
Establish and forecast performance metrics, adjusting plans as necessary to meet objectives.
Analyze market trends, consumer insights, and competitor activities to inform strategy and optimize performance.
Ensure execution controllables are in place to drive efficiently toward established goals.
Identify performance gaps and implement corrective actions with urgency as needed.
Accelerate key support functions and facilitate collaboration and engagement among cross-functional teams.
Provide leadership to ensure support functions have the resources and guidance needed to meet their objectives.
Cultivate strong relationships with bottlers, stakeholders, and partners to drive alignment and cooperation.
Represent Coca-Cola values through transparency, integrity, and ethical leadership.
Encourage and pioneer innovative approaches to franchise leadership and operations.
Promote continuous learning and improvement within the territory.
Take on other projects tied to strategic priorities as identified according to business need.