Director for Membership

University of Washington•Seattle, WA

6d•Hybrid

About The Position

The Director for Membership leads the strategy, growth, engagement, and revenue of the University of Washington Alumni Association (UWAA) membership program, serving more than 600,000 alumni and approximately 60,000 dues-paying members. The program generates more than $1 million in annual revenue. The Director uses data and insights to inform strategy and evaluate results, leads a team, manages program operations and budget, and partners across University Advancement and the University of Washington to strengthen alumni engagement and advance organizational goals. The Director also represents UWAA and builds relationships with alumni, volunteers, campus partners, and other stakeholders through participation in events and programs. The position is part of Alumni and Stakeholder Engagement, which works with the UW Alumni Association, UW Retirement Association, and University Book Store to support higher education in Washington and the University of Washington through broad-based engagement with alumni, students, retirees, and friends. The role is full-time and permanent, with a hybrid schedule of four days in the office and one day eligible for telework. Work may include evening and weekend hours, local travel, and out-of-state travel for events. The work environment is a cubicle/open workspace that may have higher noise levels and visual distractions.

Requirements

Bachelor's degree and five or more years of experience in advancement, such as alumni relations, marketing/communications, or philanthropy; equivalent education and/or experience may substitute for minimum qualifications unless legal requirements apply.
Ability to lift 20 pounds regularly and up to 40 pounds occasionally for event setup and teardown.
Submit a cover letter addressing interest in the opportunity and ASE, and how experience has prepared the applicant to lead a membership, alumni relations, advancement, or constituent engagement program.
Ability to travel and attend events, meetings, and programs scheduled on evenings and weekends or off campus.
Access to reliable transportation for frequent local travel and willingness to travel when necessary.

Nice To Haves

Experience leading membership, alumni relations, advancement, constituent engagement, fundraising, marketing, communications, or a similar program.
Demonstrated success driving philanthropic support, engagement, retention, and revenue.
Experience leading teams, managing budgets, and overseeing complex programs or operations.
Ability to use data and insights to inform strategy, evaluate performance, and identify growth opportunities.
Experience building relationships and collaborating with diverse stakeholders.
Experience navigating change, ambiguity, and evolving priorities.
Familiarity with CRM platforms and other tools used to support engagement and program management.
Familiarity with membership-based organizations, alumni relations, advancement, philanthropy, or higher education environments.

Responsibilities

Lead the strategy and long-term growth of the UWAA membership program.
Develop initiatives to attract, retain, and engage members and increase membership revenue.
Enhance the membership experience through benefits, programs, services, and engagement opportunities.
Use data, constituent feedback, and industry trends to identify opportunities for growth and innovation.
Help shape membership experiences and programming within the Ana Mari Cauce Welcome Center.
Lead, develop, and support a team responsible for delivering membership programs and services.
Oversee membership operations, including budgeting, financial management, member administration, and program performance.
Improve processes, systems, and technology to enhance efficiency and member service.
Manage programs and experiences that promote learning, networking, volunteerism, and community engagement.
Partner with marketing and communications teams on strategies supporting acquisition, engagement, retention, and revenue growth.
Use data, member insights, and audience segmentation to inform outreach and engagement.
Monitor program and campaign performance, gather member feedback, and use insights to improve results.
Oversee membership marketing campaigns, vendor partnerships, and member communications.
Build and maintain relationships with alumni, volunteers, campus partners, University leaders, board members, and external organizations.
Represent UWAA in collaborative initiatives and serve as a resource on membership strategy, trends, and best practices.
Provide recommendations and updates on membership performance and support additional organizational priorities.
Attend events, meetings, and programs, including those scheduled on evenings and weekends or off campus; travel locally and out of state as needed.