Director, Enrollment Management

New York University • New York, NY

2d • $95,000 - $135,000

About The Position

Direct enrollment management and financial aid for NYU Gallatin, providing strategic and operational leadership for MA program admissions, recruitment, financial aid strategy and administration, enrollment marketing, and yield. Lead Gallatin’s partnership with NYU Global Enrollment Management & Student Success (GEMSS) on the School’s undergraduate recruitment and yield efforts.

Plan, coordinate, and execute enrollment activities throughout the annual cycle, including recruitment and yield events, prospective student communications, admissions and readmission processes, and individualized advising for prospective students and families. Develop data-informed enrollment strategies aligned with institutional priorities while ensuring effective day-to-day delivery of recruitment and admissions activities.

Collaborate with faculty, staff, University offices, students, and external partners; provide enrollment analysis and recommendations to School leadership; manage staff, budgets, and vendors; and contribute enrollment expertise to School-wide initiatives. Direct Gallatin’s MA program financial aid program end to end, including award strategy, packaging, scholarship administration, and student counseling. Serve as the School’s designated financial aid contact for undergraduate and MA program populations.

The annual base salary range is USD $95,000 to $135,000. The position may require some evening and weekend work, as well as occasional recruitment travel.

Requirements

• Bachelor’s degree required; master’s degree preferred.
• At least 7 years of progressively responsible experience in higher education enrollment management, admissions, and/or financial aid, including graduate program work, enrollment marketing, financial aid administration or strategy, enrollment CRM use, recruitment event planning, data analysis and reporting, vendor relations, and supervision of professional staff; or an equivalent combination of education and experience.
• Demonstrated command of enrollment management and financial aid administration, including enrollment marketing, recruitment and yield strategies, data-informed assessment, financial aid counseling, award strategy, packaging, and compliance with donor and University requirements.
• Working knowledge of federal and institutional financial aid regulations and processes governing satisfactory academic progress, aid eligibility, and appeals.
• Working knowledge of enrollment CRM platforms such as Technolutions Slate or comparable systems, as well as student information and reporting systems.
• Strong quantitative and analytical skills, including the ability to build and interpret funnel, yield, discount rate, and net revenue analyses and present them to School leadership and central University partners.
• Ability to manage vendors and contracts, supervise and develop staff, and collaborate effectively with faculty.
• Excellent written and oral communication skills.
• Ability to work some evenings and weekends and travel occasionally for recruitment.

Nice To Haves

• Master’s degree.
• Familiarity with or strong interest in interdisciplinary, individualized, or self-designed curricula.
• Experience administering financial aid at the school or program level within a larger university, including coordination with a central financial aid office.
• Familiarity with Technolutions Slate.
• Experience with graduate enrollment in a small, high-touch program.

Responsibilities

• Provide strategic and operational leadership for MA program admissions, recruitment, financial aid strategy and administration, enrollment marketing, and yield.
• Lead Gallatin’s partnership with NYU Global Enrollment Management & Student Success (GEMSS) on undergraduate recruitment and yield efforts.
• Plan, coordinate, and execute recruitment and yield events, prospective student communications, admissions and readmission processes, and individualized advising for prospective students and families.
• Develop data-informed enrollment strategies aligned with institutional priorities and manage implementation of recruitment and admissions activities throughout the annual enrollment cycle.
• Collaborate with faculty, staff, University offices, students, and external partners.
• Provide enrollment analysis and recommendations to School leadership.
• Manage staff, budgets, and vendors, and contribute enrollment expertise to School-wide initiatives.
• Direct the MA program financial aid program, including award strategy, packaging, scholarship administration, and student counseling.
• Serve as the School’s designated financial aid contact for undergraduate and MA program populations.

What This Job Offers

• Job Type: Full-time
• Career Level: Director