Director, Community Systems

Praxis•New York, NY
•$125,000 - $155,000

About The Position

Praxis is hiring a Director, Community Systems to build and lead the system that cultivates a connected community of founders, funders, creatives, thinkers, and builders who can build ventures and projects together. The role owns two connected systems: recruiting, forming, and activating the community; and surfacing, matching, and fulfilling the needs of select ventures and projects through community expertise, mentorship, talent introductions, and financial capital. The Director also equips Praxis team members to do the personal relationship work within these systems. The role reports to the Partner, Capital. Approximately half of the role focuses on community cultivation: designing and operating recruitment and cultivation systems across regions; maintaining community management models, data processes, operating rhythms, and opportunity pipelines; and coaching frontline team members. The role partners with the Systems Lead on responsible AI-enabled workflows while preserving personal interactions and invitations. Approximately half focuses on community-driven venture and project support: coordinating with Accelerator, Studio, Capital Fellowship, and Redemptive Imagination Project teams to surface needs; qualifying needs into specific invitations; matching opportunities with community capacity; tracking fulfillment and reporting outcomes; and identifying recurring gaps to inform community recruitment and priorities. The position strongly prefers candidates based in New York City, though remote candidates may be considered. Travel is approximately 30–40 days annually for team meetings, the Praxis Summit, Regional Gatherings, program events, and other community gatherings. Travel expenses are covered. Compensation is $125,000–$155,000 based on experience and location. Praxis describes its theological identity through the Lausanne Covenant and Cape Town Commitment, asks staff and program participants to affirm the Apostles’ Creed, and emphasizes humility, service, daily team prayer, and a company-wide weekly Sabbath.

Requirements

  • Systems-oriented approach to designing and cultivating communities, pipelines, or portfolios.
  • Fluency with data and tooling, including comfort with CRM schemas and workflows, dashboards, and reporting.
  • Operating experience in a relationship-driven environment such as community, ecosystem, development, partnerships, or portfolio operations.
  • Ability to lead and coach relationship-oriented team members and earn the trust of frontline staff.
  • Strategic judgment to assess venture and project needs, community capacity, and appropriate matches.
  • Relational credibility to work effectively with funders, founders, and mentors.
  • Alignment with Praxis's theological identity and mission; Praxis staff and program participants are asked to affirm the Apostles’ Creed.
  • Operational excellence, humility, and a spirit of service.

Responsibilities

  • Design and operate systems for recruiting and cultivating Praxis's community across regions.
  • Build and maintain the community management model, including community organization and personal recruitment and cultivation processes.
  • Own the community data layer, including key data inputs, management processes, and structured information about members' potential contributions.
  • Design and run community operating rhythms, including portfolio sizing and assignment, touchpoint standards, and a pipeline directory of programs, events, and engagement opportunities.
  • Equip and coach team members conducting frontline community relationship work with tools, briefs, prompts, and dashboards.
  • Work with the Systems Lead to develop AI agents and AI-enabled workflows that support community managers while preserving relational and personal interactions.
  • Protect the Community Principles of people over projects and givers before takers.
  • Work with Accelerator and Studio teams to surface venture and project needs and activate the community for capital, talent introductions, expertise, mentorship, and shared project work.
  • Build and operate a consistent intake process for needs, coordinating with Accelerator teams, the Capital Fellowship team, and the Redemptive Imagination Project team.
  • Maintain criteria for determining which ventures and projects warrant community activation.
  • Qualify needs into specific invitations that define the contribution sought, amount, timing, and suitable contributor profile.
  • Design and execute a strategy for matching needs to community capacity and route matches through the appropriate team relationships.
  • Track fulfillment, report outcomes to ventures and community members, and show what community contributions made possible.
  • Identify recurring gaps in expertise, capital, or geography and use them to inform community recruitment and prioritization.
  • Make fulfilled outcomes and participant journeys visible so that contributors can become mentors, funders, and exemplars.

Benefits

  • Fully paid health insurance for families
  • 5% matching 401k
  • Flexible vacation policy
  • Travel expenses covered by Praxis
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