Community Director

UMBC • Baltimore, MD

7d • $48,000 - $54,000 • Hybrid

About The Position

The Community Director is a full-time, 12-month, live-in professional position in UMBC’s Residential Life Department. The role provides leadership and oversight for a residential area and supports community building, programming, and student success. Reporting directly to an Assistant Director for Residential Education, the Community Director manages one to two residence halls or multiple apartment units housing approximately 300–600 residents and supervises 8–20 Resident Assistants. The position requires living in assigned residential space and participating in a 24/7 on-call duty rotation. A furnished apartment with electric, water, and internet included is provided during the appointment. A hybrid telework schedule may be available.

The position’s work includes community development and engagement, building administration and operations, supervision and management, student success and leadership development, crisis management and student support, and organizational leadership. The role is regular and exempt. Salary is $48,000–$54,000, depending on qualifications and experience.

Requirements

• Bachelor’s degree.
• Prior live-in residential life experience.
• Demonstrated commitment to inclusive excellence.
• Experience working with diverse student populations and actively working to create an inclusive community.
• Ability to consistently manage multiple simultaneous priorities in a high-energy environment.
• Experience working non-traditional hours in Residence Life while maintaining a presence in the community.
• Experience serving in an on-call duty rotation.

Nice To Haves

• Master’s degree in Higher Education Administration, Student Personnel Services, Counseling, or a related area is strongly preferred.
• Previous full-time or graduate residence life experience.
• Experience with a residential curriculum or restorative practice.

Responsibilities

• Implement occupancy and facilities management processes, including openings and closings, roster verification audits, room relocations, resident check-ins and check-outs, health and safety inspections, room readiness, and maintenance reporting.
• Manage building and community programming budgets ethically, complete monthly reconciliations, and ensure supporting accounting materials are received and processed promptly.
• Communicate consistently with Residential Life staff about student and community issues and needs, and provide timely follow-up to staff, students, parents, and others.
• Recruit, train, supervise, and evaluate student staff, including Resident Assistants, Desk Assistants, and Office Assistants.
• Use departmental software and systems to support building operations, student support, engagement, and programming.
• Cultivate and maintain an inclusive residential community aligned with departmental learning outcomes.
• Create and implement a community engagement plan with strategies that promote belonging, civic engagement, and personal growth.
• Directly advise community councils for the assigned building or community.
• Promote the work of the Resident Student Association and National Residence Hall Honorarium.
• Participate in the Community Director on-call rotation and respond to and triage crises, including mental health and medical concerns, facility emergencies, behavioral incidents, and community disruptions.
• Attend and actively participate in departmental meetings, retreats, and professional development offerings.
• Embody the Division of Student Affairs Commitments in daily work, relationships, and decision-making.
• Perform other duties as assigned.

Benefits

• More than four weeks of vacation for regular full-time roles; the benefits information lists 22 days of annual leave, 15 days of sick leave, 15 holidays, and 3 personal days.
• Tuition remission for up to 8 credit hours per semester.
• Tuition remission at UMBC for eligible dependents after two years of full-time employment.
• Life and disability insurance.
• Retirement plans, including the option to join the pension plan.
• Professional development opportunities.
• Wellness opportunities.
• Furnished apartment during appointment, with electric, water, and internet included.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level