Community Director

American Property Management•Everett, WA

4d•$92,196 - $95,000•Onsite

About The Position

American Property Management is hiring a Community Director for Kinect at Broadway, a 140-unit mid-rise apartment community built in 2020. The position is on-site and scheduled Monday through Friday, 8:00 AM to 5:00 PM. Additional hours may be required to meet company or project needs. The employee must be able to commute reliably or plan to relocate before starting; current residents of the property are not eligible for this position. The Community Director manages property operations, financial and reporting activities, leasing and resident retention, team performance, and contractor and vendor work. The role includes maintaining the property's appearance and policy compliance, supporting a positive experience for residents and staff, and meeting American Property Management's quality standards. The salary range is $92,196 to $95,000 per year, with monthly leasing bonuses and quarterly bonuses. Relocation expense reimbursement of up to $2,500 may be available to out-of-state applicants willing to relocate. The company describes opportunities for growth and advancement, competitive medical, dental, and vision benefits, an employer contribution of 85% of the employee premium, and a 401(k) contribution opportunity with an annual company match. Paid leave includes sick leave accrual equivalent to about 11 days per year, vacation starting at two weeks and increasing with tenure, and 11 paid holidays, including two personal holidays.

Requirements

At least 5 years of experience in multifamily or student housing within the last 10 years.
At least 2 years of experience managing a market-rate, stabilized multifamily community, including team oversight and property operations.
Experience managing market-rate communities.
Experience managing Class A and/or Class B communities.
Well-versed in federal Fair Housing laws, landlord-tenant laws, and ADA laws.
Customer service experience.
High school diploma or GED.
Exceptional attention to detail and organizational abilities.
Effective communication and teamwork skills.
Positive outlook and collaborative approach.
Responsibility and pride in one's work.
Fluent English, with strong reading, speaking, and writing skills.
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Proven experience overseeing capital expenditure projects in a multifamily setting.
Strong project management skills and ability to oversee multiple projects simultaneously.
Ability to be physically present at the job location during scheduled hours and reliably commute or relocate before starting.

Nice To Haves

Experience with Onesite and/or Knock.
Bachelor's degree in a related field.

Responsibilities

Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
Approve and maintain timecards for office and maintenance staff.
Maintain high occupancy rates while focusing on resident retention.
Handle sales and marketing ventures and promote the company and property.
Track and handle revenue and expenses.
Prepare and maintain reports for upper management.
Collect rent dues in a timely manner.
Manage contract obligations.
Coordinate move-in and move-out items and documents.
Train, develop, and manage team members' performance as needed in compliance with company policies and procedures.
Oversee contractors and vendors working on the property and ensure work is completed to American Property Management's quality standards.
Foster and maintain a positive work environment through relationships with team members, residents, and vendors or contractors.

Benefits

Monthly leasing bonuses and quarterly bonuses.
Potential reimbursement of moving expenses up to $2,500 for eligible out-of-state applicants willing to relocate.
Competitive medical, dental, and vision benefits; the employer pays 85% of the employee's premium.
401(k) contribution opportunity with an annual company match.
Paid sick leave accrual equivalent to approximately 11 days per year.
Paid vacation starting at two weeks and increasing with tenure.
11 paid holidays, including two personal holidays of the employee's choice.
Opportunity for growth and advancement.
Comprehensive training programs and development opportunities.
Positive work environment where employee contributions are valued.
Team-building activities and events.