Community Director

American Property Management•Woodland, CA
•$72,000 - $75,000•Onsite

About The Position

American Property Management is hiring a Community Director for Eaglewood, a 156-unit garden-style apartment community built in 2004. The role is responsible for overseeing property operations, staff, resident retention, occupancy, financial matters, leasing and marketing, and vendor and contractor work. The position is on-site during scheduled hours: Monday, 9 a.m.–6 p.m., and Tuesday through Friday, 8 a.m.–5 p.m. Additional hours may be required to meet company or project needs. Candidates must be able to commute reliably or plan to relocate before starting; current residents of the property are not eligible. The salary range is $72,000–$75,000 per year, with monthly leasing bonuses and quarterly bonuses. The company also offers an opportunity to live on site at a discount and opportunities for growth and advancement. Offers depend on experience and the position’s geographic location. American Property Management uses modern technology and AI tools to automate routine work and support data-informed decisions, while emphasizing human problem-solving. The company describes its mission as setting the industry standard in customer service and values respect, collaboration, integrity, and transparency.

Requirements

  • At least 5 years of experience in multifamily or student housing within the last 10 years.
  • At least 2 years of experience managing a market-rate or stabilized multifamily community, including team oversight and property operations.
  • Experience managing market-rate communities.
  • Experience managing Class A and/or Class B communities.
  • Knowledge of Federal Fair Housing Laws, landlord-tenant laws, and ADA laws.
  • Customer service experience.
  • High school diploma or GED.
  • Exceptional attention to detail and organizational abilities.
  • Effective communication and teamwork skills.
  • Positive outlook and collaborative approach.
  • Responsibility and pride in work.
  • Fluency in English, with strong reading, speaking, and writing skills.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
  • Experience overseeing capital expenditure (CapEx) projects in a multifamily setting.
  • Project management skills and ability to oversee multiple projects simultaneously.
  • Ability to work on-site during the scheduled hours and reliably commute or plan to relocate before starting.

Nice To Haves

  • Experience with Onesite and/or Knock.
  • Bachelor’s degree in a related field.

Responsibilities

  • Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
  • Approve and maintain timecards for office and maintenance staff.
  • Maintain high occupancy rates while focusing on resident retention.
  • Handle sales and marketing initiatives and promote the company and property.
  • Track and manage revenue and expenses.
  • Prepare and maintain reports for upper management.
  • Collect rent dues in a timely manner.
  • Manage contract obligations.
  • Coordinate move-in and move-out items and documents.
  • Train, develop, and manage team-member performance as needed, in compliance with company policies and procedures.
  • Oversee contractors and vendors working on the property and ensure their work meets American Property Management’s quality standards.
  • Foster and maintain a positive work environment through relationships with team members, residents, and vendors or contractors.

Benefits

  • Monthly leasing bonuses and quarterly bonuses.
  • Opportunity to live on site with a discount.
  • Opportunities for growth and advancement.
  • Competitive medical, dental, and vision benefits; employer pays 85% of the employee premium.
  • 401(k) contribution opportunity with an annual company match.
  • Paid sick leave accruing at 1.33 hours for every 30 hours worked, approximately 11 days per year.
  • Paid vacation starting at two weeks and increasing with tenure.
  • 11 paid holidays, including two personal holidays of the employee’s choice.
  • Comprehensive training programs and development opportunities.
  • Positive work environment and team-building activities and events.
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