Community Director

Dietz Property Group • Blacklick, OH

9d • Onsite

About The Position

Dietz Property Group is hiring a full-time Community Director to lead two residential multifamily properties in the Blacklick, Ohio area. The Community Director leads staff in providing excellent customer service and property management, with the goal of creating a desirable place to live and maximizing property performance. This role involves guiding and encouraging staff, showing apartments to prospective residents, collecting rent, addressing resident questions and needs, coordinating with vendors and contractors alongside the Maintenance Supervisor, and organizing resident events. Duties vary from day to day. The position earns a competitive base wage, commissions, and bonuses, and includes a benefits package.

The Community Director oversees staff, property operations, finances, marketing, maintenance, inspections, documentation, and resident service. The role requires communication, financial analysis, decision-making, problem-solving, delegation, and follow-through. The work schedule varies by property needs but is mostly Monday through Friday, 9 a.m. to 6 p.m.

Requirements

• At least 3 years of experience managing apartment communities or properties.
• At least 2 years of experience managing property teams, including maintenance and support staff.
• Experience with Microsoft Word, Excel, Publisher, Outlook, and the internet.
• Experience with multifamily software such as RealPage, MRI, Yardi, or Knock.
• Communication skills to develop on-site employees, serve residents, and coordinate staff and vendors.
• Ability to analyze a property's financial position and use information to make decisions and solve problems.
• Ability to delegate assignments and ensure completion.
• Ability to talk and hear; stand, sit, and walk; frequently lift or move items up to 20 pounds; and drive a vehicle.

Responsibilities

• Assess, monitor, and supervise staff needs and ensure assigned duties are completed.
• Complete required property inspections and ensure follow-up work is completed as scheduled.
• Provide professional, quality service to residents.
• Monitor the property's financial status and ensure budget objectives are met.
• Initiate and oversee marketing activities to meet or exceed owner objectives.
• Oversee maintenance operations to ensure work is completed in a timely and quality manner.
• Follow company procedures for documenting and reporting property activities.
• Maintain a teamwork atmosphere among employees.
• Assist with organizing and implementing on-site social activities.
• Maintain the annual operating budget.
• Lead and manage site operations, including the Site Integrator Process and process integration.
• Oversee profit and loss, business planning, marketing plans, MRI compliance and reporting, and customer satisfaction.
• Remove obstacles and barriers to site operations.
• Show apartments to prospective residents, collect rent, and professionally address resident questions and needs.
• Coordinate with vendors and outside contractors alongside the Maintenance Supervisor.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Disability insurance.
• Life insurance.
• 401(k) with company match.
• Paid sick leave.
• 12 paid holidays.
• Charitable time off.
• Paid jury duty.
• Bereavement leave.
• Generous paid time off program.
• Competitive base wage, commissions, and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed