Community Director

Hilltop Residential • Leander, TX

11d • Onsite

About The Position

The Community Director oversees daily operations at Leander Park, a multifamily community in Leander, Texas, and is responsible for resident satisfaction, team leadership, property performance, and compliance. The role leads leasing, maintenance, and administrative staff; manages financial performance; develops marketing and operational strategies; and reports community performance to senior management. The Community Director is expected to build strong working relationships, maintain a welcoming and safe property, and achieve occupancy and rent growth results that exceed submarket performance.

Requirements

• Prior experience as a Community Director in multifamily property management, with a proven track record of success.
• Ability to lead and manage a diverse team of staff members.
• Strong analytical skills, including assessing community needs, solving problems, and implementing practical solutions.
• Ability to resolve challenges quickly and efficiently.
• Excellent verbal and written communication and strong interpersonal skills.
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
• Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Positive attitude, strong work ethic, and ability to lead and motivate others.
• OneSite by RealPage experience required.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Availability to work weekends and holidays as required.
• Valid driver's license and/or access to reliable transportation.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Oversee and manage daily community operations to maintain high service standards and resident satisfaction.
• Lead, mentor, and support leasing, maintenance, and administrative staff, fostering collaboration and a positive work environment.
• Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets.
• Manage property financial performance, including budgeting, rent collections, and expense control.
• Develop and implement marketing strategies to attract and retain residents.
• Ensure compliance with student housing policies, safety regulations, and legal requirements.
• Maintain current knowledge of the industry, competition, and market.
• Address resident concerns and issues and provide excellent customer service.
• Conduct regular property inspections to maintain cleanliness, safety, and overall appeal.
• Report regularly to senior management on community performance and opportunities for improvement.
• Develop strategic plans to achieve individual and community goals and exceed submarket occupancy and rent growth performance.
• Build strong working relationships with team members, peers, leadership, and support department staff.

Benefits

• Competitive pay
• 401(k) with company match
• Comprehensive medical, dental, and vision plans
• Paid life insurance
• Employee referral program
• Short- and long-term disability
• Paid time off
• Employee rent discount program
• Opportunities for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed