Director Clinical Program & Performance-APAC

Careers Signant Health

4d

About The Position

The Director, Clinical Services is a senior leadership role responsible for the overall delivery, quality, and development of a team of Clinical Scientists. Reporting to the Senior Director, Clinical Services, the Director provides scientific and clinical expertise to support business development, endpoint quality programs, and cross-functional initiatives across eCOA, data analytics, and product development. The role builds team capability, drives consistency in clinical methodology, and helps maintain Signant Health's reputation as a scientific leader.

The role is open to candidates based anywhere in the Eastern US and supports APAC. Fluency in written and spoken Japanese and English is required; proficiency in a third language is preferred. Some international and domestic travel is expected, up to 25%.

Requirements

• Advanced degree in science or healthcare; clinical trial research experience is strongly preferred.
• Fluency in written and spoken Japanese and English.
• Proven ability to teach, mentor, and develop clinical staff at varying levels of seniority.
• Excellent scientific writing and oral communication skills; confidence and credibility as a presenter.
• Knowledge of statistics and competency and experience with data analytics.
• Strong computer skills, including Word, Excel, and PowerPoint, and ability to learn and adapt to new platforms.
• Ability to work successfully in a team culture with staff at all levels and across disciplines.
• Ability to diplomatically resolve conflicts and maintain positive professional relationships.
• Strong analytical, organizational, and creative problem-solving skills.
• Ability to thrive in a fast-paced, entrepreneurial environment and proactively manage time and competing priorities.

Nice To Haves

• Proficiency in a third language, such as Mandarin or another Asian language.
• Subject matter expertise in eCOA, data analytics, or a therapeutic area such as CNS, immunology, dermatology, or oncology.
• Experience providing scientific input to product design, features, and commercial presentations.
• Familiarity with regulatory guidance on clinical outcome assessments and endpoint validation.
• Experience managing global, cross-functional teams across multiple time zones.

Responsibilities

• Conduct all activities in full accordance with Good Clinical Practice (GCP) guidelines.
• Ensure effective construction and implementation of training programs and endpoint quality methodologies.
• Advise Clinical Scientists on studies, including eCOA, training material design, endpoint strategy, and data analytics.
• Provide career development, coaching, mentoring, and performance feedback to direct reports.
• Work with Clinical Science Team Managers to ensure appropriate and continuing training for clinicians across the department.
• Identify training needs across the organization and organize and deliver training initiatives.
• Provide oversight and input to clinical and product teams to ensure consistent development and implementation of clinical products and services.
• Develop and manage quality assurance processes; write, review, and update SOPs and work instructions.
• Provide clinical science input for scopings, proposal writing, and bid defences.
• Maintain and develop customer relationships and relationships with external clinical resources.

Benefits

• Collaborative global environment with opportunities to grow a career, learn, take ownership, and drive innovation.
• Equal opportunity workplace and affirmative action employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Director