Clinical Program Director

Bi-Bett Corporation•Walnut Creek, CA

1d•$120,000 - $130,000•Onsite

About The Position

Bi-Bett Corporation is seeking an experienced Clinical Program Director to provide clinical leadership, oversight, and supervision for substance use disorder treatment programs, including residential treatment, intensive outpatient services, and Incidental Medical Services (IMS), as applicable to the organization’s California Department of Health Care Services (DHCS) licenses and approvals. Reporting to the Chief Executive Officer, the role oversees licensed clinical and nursing personnel, including Licensed Practitioners of the Healing Arts (LPHAs) and Licensed Vocational Nurses (LVNs) assigned to IMS. The position ensures services are safe, ethical, evidence-informed, person-centered, clinically appropriate, and compliant with California regulations, licensing requirements, professional standards, and organizational policies. The Clinical Program Director collaborates with executive leadership, the Director of Operations, Compliance, Medical Director(s), and other designated personnel to strengthen clinical quality, support organizational growth, and promote coordinated care. The position focuses on clinical services, professional supervision, quality improvement, and regulatory compliance rather than day-to-day facility operations or general business administration. The role supports clinical services in a 24-hour residential treatment environment and outpatient programs. It may require travel between facilities, participation in regulatory inspections, response to urgent clinical or operational matters, and occasional availability outside standard business hours.

Requirements

Master’s degree in counseling, psychology, social work, marriage and family therapy, or a related behavioral health field.
Current, active California professional license appropriate to the position’s clinical leadership and supervision responsibilities, such as LCSW, LMFT, LPCC, or psychologist.
Ability to provide clinical supervision and oversight consistent with applicable California laws, licensing requirements, and professional scope of practice.
Demonstrated experience in substance use disorder treatment, behavioral health, clinical supervision, and treatment program development.
Experience with residential and outpatient SUD treatment programs and familiarity with California DHCS licensing and regulatory requirements.
Experience with clinical documentation review, quality assurance, staff development, and regulatory compliance.
Working knowledge of California DHCS licensing and certification requirements applicable to SUD treatment programs.
Understanding of ASAM level-of-care principles and medical necessity criteria, as applicable to program and payer requirements.
Knowledge of evidence-based SUD treatment practices, co-occurring disorders, trauma-informed care, and recovery-oriented services.
Understanding of clinical documentation standards, client rights, confidentiality requirements, professional ethics, and mandated reporting obligations.
Strong leadership, clinical judgment, communication, consultation, and problem-solving skills.
Ability to supervise and develop clinical personnel, establish consistent clinical standards, and promote accountability across multiple levels of care.
Ability to analyze clinical data, identify quality improvement opportunities, and implement effective corrective actions.
Ability to collaborate effectively with executive leadership, operations, compliance, medical providers, and interdisciplinary teams.

Nice To Haves

Experience overseeing or coordinating Incidental Medical Services (IMS).
Experience using electronic health records and monitoring clinical outcomes.

Responsibilities

Provide clinical oversight and direction for residential treatment, intensive outpatient, and IMS services within applicable licenses, approvals, and professional qualifications.
Oversee clinical programming, therapeutic interventions, treatment protocols, and individualized recovery-oriented, trauma-informed, and culturally responsive services.
Evaluate program effectiveness, clinical outcomes, and emerging best practices to identify improvement opportunities.
Promote continuity of care, transitions between levels of care, and coordination with external providers and community resources.
Participate in strategic planning and collaborate with executive leadership to establish clinical priorities and support long-term sustainability.
Provide clinical supervision to qualified personnel in accordance with California law, professional licensing requirements, and authorized scope of practice.
Oversee clinical staff performance, professional development, training, case consultation, and adherence to ethical and documentation standards.
Participate in clinical hiring recommendations, onboarding, competency assessments, performance evaluations, and corrective action in collaboration with appropriate leadership.
Coordinate with the Director of Operations regarding clinical staffing and coverage, including providing LPHA coverage when needed and within professional qualifications.
Establish expectations for professional conduct, therapeutic boundaries, clinical accountability, and quality of care.
Oversee the quality and appropriateness of clinical assessments, authorized diagnostic evaluations, individualized treatment plans, progress notes, discharge plans, and continuing-care recommendations.
Ensure clinical records are accurate, complete, timely, and consistent with medical necessity requirements, payer standards, and regulatory expectations.
Monitor documentation compliance and implement corrective actions when deficiencies are identified.
Promote admission, continued-stay, transfer, and discharge decisions based on client needs, assessments, treatment response, and applicable level-of-care criteria.
Support coordinated care for co-occurring mental health conditions and other clinical needs within the programs’ authorized scope.
Maintain clinical compliance with applicable DHCS licensing and certification requirements, including relevant provisions of Title 9 and Title 22 of the California Code of Regulations.
Collaborate with Compliance to maintain clinical policies, procedures, and practices consistent with applicable state and federal requirements, including HIPAA and 42 CFR Part 2, as applicable.
Participate in regulatory inspections, audits, investigations, and reviews involving clinical services.
Oversee or conduct clinical chart reviews, monitor quality indicators, and develop corrective action and performance improvement plans.
Monitor clinical outcomes, treatment engagement, documentation completion, discharge planning, continuity of care, and client feedback.
Ensure clinical staff receive training on regulatory requirements, professional ethics, client rights, confidentiality, and organizational policies.
Provide clinical oversight for IMS in accordance with applicable DHCS requirements and organizational approvals.
Coordinate with Medical Director(s), licensed healthcare practitioners, nursing personnel, and other authorized providers regarding clinical protocols and continuity of care.
Support appropriate screening, referral, monitoring, and escalation procedures for medical concerns.
Ensure medical assessments, prescribing, medication administration, and other restricted clinical functions are performed by appropriately licensed or authorized personnel.
Collaborate with Compliance to maintain appropriate IMS policies, procedures, documentation, and coordination practices.
Provide clinical leadership in assessing and addressing client safety concerns, clinical risks, and significant incidents.
Review adverse events, treatment-related grievances, and other matters requiring clinical evaluation.
Support crisis response, suicide-risk assessment protocols, relapse-risk interventions, and escalation of urgent medical, psychiatric, behavioral, or safety concerns.
Coordinate timely follow-up, documentation, and corrective action with appropriate clinical and operational personnel.
Oversee clinical documentation workflows and effective use of the organization’s electronic health record (EHR), county-based systems, and reporting platforms.
Collaborate with the Director of Operations to support accurate and timely data entry, appropriate information sharing, data integrity, and privacy and security compliance.
Monitor clinical outcomes and key performance indicators for RTC, IOP, and IMS services, as applicable to assigned clinical and nursing personnel.
Prepare and review internal and external clinical reports as needed for regulatory compliance, program evaluation, and continuous quality improvement.
Participate in case conferences, multidisciplinary meetings, clinical consultations, and treatment reviews.
Collaborate with referral sources, external providers, and community partners to support coordinated services and continuity of care.
Communicate clinical program needs, risks, and recommendations to executive leadership.
Perform other related duties as assigned.