Client Insights Director

Circana•Chicago, IL

8d•$102,000 - $130,000•Hybrid

About The Position

The Director of Client Sales & Insights serves as a strategic partner to senior client stakeholders, translating complex business questions into insight-led solutions that drive measurable growth and strengthen Circana’s value across the account. The role combines data expertise, commercial acumen, and consultative problem solving to deliver actionable recommendations and expand solution penetration. The Director works directly with client-side Sales, Marketing, and Insights teams, bridging technical outputs and business application while aligning stakeholders on methodologies, assumptions, and implications. The successful candidate can work with complex datasets, independently structure analyses, diagnose performance drivers, and turn analytical outputs into clear business narratives. The role proactively identifies unmet client needs, scopes high-impact analyses, and connects insights to revenue opportunities. It is hybrid, with on-site requirements 2–4 days per week at a client location in Evanston, Illinois, near Northwestern University. The position can be located in the Greater Chicago Area or Chicago, IL. The role leads client growth and end-to-end sales processes, delivers insight-led solutions, collaborates with internal Client Insights, Product, and Analytics teams, and develops strategic client relationships. It also involves using Circana platforms to support engagements, meeting revenue targets, championing client success, maintaining industry expertise, and providing market feedback to support innovation and product development. The salary range is $102,000–$130,000, and the position is eligible for bonus pay. Benefits include paid time off, medical, dental, and vision insurance, and a 401(k), for eligible employees.

Requirements

Bachelor’s degree in Business, Marketing, Analytics, Economics, or a related field.
5–10+ years of relevant experience in client leadership, category management, consumer/shopper insights, analytics, sales strategy, or consultative account management within CPG, retail, syndicated data, or adjacent industries.
Experience working in a large, cross-functional, matrixed organization with multiple stakeholders and cross-functional partners.
Proven ability to influence stakeholders, manage ambiguity, and lead complex workstreams in a fast-paced client environment.
Proficiency in PowerPoint and Excel.
Experience with syndicated data and analytics platforms, such as Circana/IRI, NielsenIQ, retailer POS, panel, shopper, or category tools.
Ability to work with complex datasets, independently structure analyses, diagnose performance drivers, and communicate findings as compelling business narratives.

Nice To Haves

An advanced degree.
Experience working with a global organization.
Prior experience with Circana tools, processes, or a similar analytics environment.

Responsibilities

Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with client strategic goals.
Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
Lead end-to-end sales processes, including prospecting, needs assessment, solution development, negotiation, and closing.
Partner with internal Client Insights, Product, and Analytics teams to deliver integrated solutions and ensure client success.
Stay current on retail, CPG, or general merchandise trends and position Circana as a thought leader and trusted advisor.
Develop and maintain relationships with key stakeholders across client organizations, including decision-makers and influencers.
Use Circana platforms, including Unify+, Liquid Data, and Intelligence Suite, to support client engagements and solution delivery.
Meet or exceed individual and team sales goals through pipeline management and strategic account planning.
Proactively address client challenges, identify growth opportunities, and deliver consistent value.
Provide market feedback to internal teams to help refine offerings and contribute to product development.
Conceive, manage, and deliver fact-based analyses focused on consumer solutions, providing clear, actionable insights to inform client strategy.