Client Manager - Insights

NielsenIQ•Bentonville, AR

1d•Hybrid

About The Position

NIQ is hiring a Client Manager for its Walmart Center of Excellence team, which supports the Walmart sales teams of manufacturer partners. The role focuses on client satisfaction and engagement through insightful analysis, actionable recommendations, and proactive thought leadership. The Client Manager delivers timely outcomes and customer value using data and analytics, helping enhance the customer experience and NIQ’s performance in a dynamic retail environment. This is a hybrid position requiring onsite work three days per week at the Bentonville location. The role also contributes to revenue goals and operating plans through lead generation.

Requirements

4–8 years of experience in FMCG, CPG, and/or retail industries.
Strong analytical aptitude and experience with syndicated data and market research techniques.
Ability to synthesize data and simplify findings into actionable recommendations that solve client business issues.
Strong communication skills and ability to handle client issues and presentations.
Client service experience, including the ability to develop, maintain, and grow client relationships in complex situations.
Demonstrated ability to elevate client relationships and expand business engagement.
Ability to collaborate with internal and external teams.
Sense of urgency and accountability in driving client outcomes.
Experience identifying, developing, and passing along sales opportunities.
Strong project management skills and ability to manage multiple priorities.
Bachelor’s degree.

Nice To Haves

Walmart experience.

Responsibilities

Identify, diagnose, and break down client business issues.
Lead client stakeholders by building strong relationships and understanding their strategic goals and processes.
Provide insights and recommendations that demonstrate thought leadership and analytical aptitude.
Develop expertise in NIQ tools, data assets, and industry verticals.
Use NIQ solutions and market knowledge to conduct advanced, issue-based analyses and provide proactive insights and action-oriented recommendations.
Seek opportunities to collaborate with internal and external teams to enhance projects.
Contribute to revenue goals and operating plans through lead generation.

Benefits

Comprehensive healthcare plan, including medical, prescription, dental, and vision coverage.
Flexible spending accounts and a Health Savings Account, including company contributions.
Life and AD&D insurance.
401(k) retirement plan with company matching contributions.
Disability insurance.
Tuition reimbursement and education support.
Discretionary paid time off.
11 paid holidays.
Flexible working environment.
Volunteer time off.
LinkedIn Learning.
Employee Assistance Program (EAP).
Industry-leading parental leave.