Client Manager - Insights

NielsenIQ•Bentonville, AR

1d•$83,000 - $100,000•Hybrid

About The Position

NIQ is hiring a Client Manager for its Walmart Center of Excellence team, which supports the Walmart sales teams of manufacturer partners. The role focuses on client satisfaction and engagement through insightful analysis, actionable recommendations, and proactive thought leadership. The Client Manager delivers timely outcomes and customer value through data and analytics in a dynamic retail environment. This is a hybrid position requiring onsite work three days per week at the Bentonville location.

Requirements

4–8 years of experience in FMCG, CPG, and/or retail industries.
Strong analytical aptitude and experience with syndicated data and market research techniques.
Ability to synthesize data and simplify findings into actionable recommendations that solve client business issues.
Strong communication and presentation skills, including the ability to handle client issues.
Experience in client service environments and the ability to develop, maintain, and grow client relationships in complex situations.
Proven ability to elevate client relationships and expand business engagement.
Ability to collaborate with internal and external teams.
Sense of urgency and accountability in driving client outcomes.
Strong project management skills and ability to manage multiple priorities.
Bachelor’s degree.

Nice To Haves

Walmart experience.

Responsibilities

Identify, diagnose, and decompose client business issues.
Lead client stakeholders by building strong relationships and understanding their strategic goals and processes.
Provide insights and recommendations that demonstrate thought leadership and analytical aptitude.
Develop expertise in NielsenIQ tools, data assets, and industry verticals.
Use NielsenIQ solutions and market knowledge to conduct advanced, issue-based analyses and provide proactive insights and action-oriented recommendations.
Seek opportunities to collaborate internally and externally to enhance projects across NIQ teams.
Contribute to revenue goals and operating plans through lead generation.
Identify sales opportunities, build on them, and pass them along.

Benefits

Comprehensive healthcare plan, including medical, prescription, dental, and vision coverage.
Flexible spending accounts and a Health Savings Account, including company contributions.
Life and AD&D insurance.
401(k) retirement plan with company matching contributions.
Disability insurance.
Tuition reimbursement and education support.
Discretionary paid time off.
11 paid holidays.
Flexible working environment.
Volunteer time off.
LinkedIn Learning.
Employee Assistance Program (EAP).
Potential eligibility for a sales-based incentive or performance-based bonus.
Industry-leading parental leave.