Senior Director, Client Sales & Insights

Circana•,

6d•$100,000 - $130,000•Remote

About The Position

Circana is hiring a Senior Director, Client Sales & Insights to own commercial activation and revenue performance for a multi-million-dollar portfolio anchored in its Best Buy Retail Gateway program. The role will help establish and scale the program, develop its go-to-market approach and supplier engagement model, and make consequential commercial decisions in an environment without established precedent. The position is accountable for revenue, renewals, supplier participation, and growth. It leads the full commercial cycle, develops senior client relationships across Best Buy and its supplier community, and mobilizes cross-functional teams to deliver integrated client value. A core focus is translating retail, shopper, loyalty, and market performance data into actionable recommendations that improve client decisions and grow Circana's business. The successful candidate will use Circana platforms and AI-enabled approaches to understand client priorities, tailor insights and recommendations, and improve the quality of client engagement. The role also coaches General Merchandise client insights leads and cross-functional partners as the program grows. This position can be based remotely within the United States, with travel as needed for client meetings, internal collaboration, and key business reviews. The salary range is $100,000 to $130,000 USD, and the role is eligible for bonus pay.

Requirements

Bachelor's degree required.
At least 7 years of experience in consultative sales, client leadership, retail, General Merchandise or CPG, data analytics, category management, shopper insights, or related commercial roles.
Considerable experience owning multi-million-dollar strategic accounts or complex enterprise-level client relationships.
Demonstrated success leading complex, matrixed initiatives and influencing senior leaders and cross-functional teams toward shared commercial outcomes.
Proven record of building or scaling a new business line, program, or commercial motion in an ambiguous, undefined environment.
Experience selling to and influencing senior functional buyers, including category, merchandising, and vendor management leaders, at major retailers or manufacturers.
Proficiency with CRM, Microsoft Office, data visualization, reporting, and analytics tools.
Ability to travel as needed for client meetings, internal collaboration, and key business reviews.

Nice To Haves

MBA, advanced degree, or equivalent experience in business, analytics, marketing, economics, or a related field.
Consumer electronics, durables, or hardlines category experience.
Experience with retailer gateway, data monetization, retail media, or similar retailer-supplier data programs.
Experience with Circana platforms, retailer gateway programs, segmentation methods, executive-level storytelling, and AI-enabled approaches that improve client understanding and commercial effectiveness.

Responsibilities

Own revenue, renewal, supplier participation, and growth targets across a multi-million-dollar portfolio; build and defend the forecast, allocate effort and investment, and identify risks early.
Lead the full commercial cycle, including identifying and closing opportunities, developing business cases, designing solutions, structuring commercial terms, negotiating, and contracting.
Mobilize Client Insights, Analytics, Product, Operations, Finance, Legal, and Commercial teams to coordinate delivery and execution.
Build trusted relationships with Best Buy category, merchandising, and vendor management teams and with supplier-community practitioners; identify risks and opportunities through ongoing engagement.
Translate retail, shopper, loyalty, and market data into actionable recommendations that improve client decisions.
Serve as Circana's internal and external authority on Best Buy's strategic priorities and supplier dynamics; communicate market shifts, competitive threats, and commercial implications.
Determine how Circana platforms and solutions—including Liquid Data, Unify+, Intelligence Suite, gateway reporting assets, and CRM tools—are configured and applied to client problems.
Apply AI to understand client priorities, pain points, and growth opportunities; improve supplier segmentation and tailor client messages, insights, and recommendations.
Coach and strengthen General Merchandise client insights leads and cross-functional partners, model commercial leadership standards, and build team capability as the program scales.