Senior Client Insights Analyst

Clearway Health

20h•$92,000 - $115,000

About The Position

The Senior Client Insights Analyst analyzes pharmacy data to support initiatives that expand Clearway Health’s portfolio and help clients meet financial targets, enhance capabilities, and maximize market potential. The role evaluates business prospects through data analysis and validation, supports service proposals through data interpretation, and works with clinical, operational, client-site, and other cross-functional leaders to address business challenges. The analyst synthesizes financial, clinical, and operational data into actionable insights, develops recommendations, and independently prepares reports and slide decks. The role also supports flexible financial modeling, creates reporting and dashboards for varied stakeholders, and uses SQL and other tools to extract and summarize data from multiple sources. Depending on departmental needs, the position may analyze health-system pharmacy data, identify trends and charge-capture issues, support reimbursement, and contribute to departmental and organizational initiatives.

Requirements

Bachelor’s degree.
At least 5 years of comparable healthcare experience.
At least 2 years of hands-on data analytics experience.
Strong analytical skills, accuracy, and attention to detail.
Proficiency in SQL and other statistical tools, including the ability to extract and manipulate data from SQL database tables.
Strong organizational skills and experience managing complex projects involving multiple stakeholders.
Excellent verbal and written communication skills.
Teamwork, flexibility, a positive attitude, and innovative problem-solving skills.

Nice To Haves

At least 2 years of potential specialization experience in hospital pharmacy, general pharmacy billing, revenue cycle, or 340B, where applicable.
Pharmacy claims data experience or prior revenue-cycle experience.
Proficiency writing code using SQL or similar statistical tools.
Intermediate proficiency with business intelligence tools such as Tableau.
Understanding of the payor landscape and requirements, including Medicaid, Medicare, MCOs, and commercial payors, and/or familiarity with major pharmacy billing systems and reporting.
Familiarity with health-system business processes such as 340B, pharmacy, and clinic operations.

Responsibilities

Develop hypotheses-driven analyses and recommendations based on pharmacy data, including financial opportunity analyses and support for client-site data validation and acquisition.
Synthesize and analyze financial, clinical, and operational data to produce actionable insights and recommendations.
Prepare high-quality reports and slide decks related to pharmacy data independently.
Support other departments in building flexible financial models for data-driven decision-making.
Collaborate with cross-functional stakeholders, including client-site leadership and operations, to address business challenges and provide analytics support.
Create clear modeling and reporting to support understanding of client growth initiatives and new program expansion.
Consolidate and interpret data for executives, clients, team leads, and end users through reports and dashboards.
Provide analytics support that helps clients understand key segments and take tactical action at their sites.
Extract data from multiple sources, including data warehouses, using SQL and other data tools, and summarize findings.
Develop a thorough understanding of organizational data to generate insights for business and program enhancement.
As needed, analyze health-system pharmacy data, identify trends, resolve charge-capture issues, and maximize reimbursement.
As needed, develop understanding of the 340B drug program, insurance navigation, and client operations.
Manage and take ownership of team decisions and support departmental and organizational initiatives.
Recommend solutions to tool-related problems and improvements to processes and procedures.