Director, Automotive Technology Solutions Sales

CNX•USA MI Work-at-Home, MI
•$140,000 - $180,000•Remote

About The Position

The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for growing CX technology and digital services across the automotive portfolio. This work-from-home overlay role partners with Account Executives and go-to-market teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The director brings automotive and technology expertise to position services as strategic business enablers. The role focuses on accelerating adoption of CX technology services, increasing technology penetration and attach rates among existing customers, and serving as the automotive technology sales authority for internal teams and clients. The director collaborates with solution architects, subject-matter experts, delivery leaders, and partners to support account teams, sector go-to-market strategy, sales plays, and pursuit development. The position is a full-time, immediate vacancy based in the United States and performed from home. The salary range is $140,000–$180,000, plus commission incentives aligned with individual and company performance. Eligible employees may receive medical, dental, and vision insurance, an employee assistance program, a 401(k) retirement plan, paid time off and holidays, and paid learning days. The application deadline is November 30, 2026.

Requirements

  • 6–8+ years of experience in CX technology, digital, or services sales; experience in a BPO environment is preferred.
  • Proven experience selling CX, digital experience, data and analytics, AI, or engineering services.
  • Experience working with automotive enterprise clients.
  • Demonstrated success influencing and closing complex, multi-stakeholder deals.
  • Executive presence with strong storytelling and advisory skills.
  • Ability to operate in a matrixed environment across multiple pursuits.
  • Strong strategic thinking, collaboration, and deal-orchestration skills.
  • Clear understanding of how technology drives business outcomes in automotive.
  • Must be legally authorized to work in the United States and reside in the United States or have a valid U.S. residential address.

Nice To Haves

  • Experience in a BPO environment.

Responsibilities

  • Act as the technology sales overlay across automotive customers.
  • Identify and drive whitespace opportunities for CX technology services.
  • Support customer expansion through executive engagement, workshops, and roadmap discussions.
  • Lead client conversations concerning CX transformation; digital experience platforms and orchestration; data, analytics, AI, and personalization; and engineering services, including application modernization, cloud, and digital product engineering.
  • Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes.
  • Maintain an understanding of automotive enterprise priorities, including customer operations and experience transformation, digital platforms and data ecosystems, and engineering and modernization initiatives.
  • Stay current on industry and technology trends and turn insights into scalable sales plays.
  • Partner with solution architects, subject-matter experts, delivery leaders, and partner teams.
  • Contribute to sector go-to-market strategy, sales plays, and pursuit development.
  • Enable account teams with technology insights and sales support.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off
  • Paid holidays
  • Paid learning days
  • Commission incentives aligned with individual and company performance
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