Director, Account Management
About The Position
The Director of Media Account Management & Business Development manages and strengthens internal and external relationships across the media landscape while identifying opportunities to drive business growth, improve operational efficiency, and maximize the value of media partnerships. The position serves as a central point of contact between internal stakeholders and external media partners, including leagues, teams, networks, streaming platforms, and other vendors. The Director oversees account management, leads cross-functional collaboration, supports commercial negotiations, and develops opportunities to expand partnerships, enhance service offerings, and create incremental value for the business. The role is responsible for internal stakeholder relationships and service, new business development, and the coordination and reporting of account initiatives. This includes maintaining communications and alignment across teams; managing requests, timelines, deliverables, and approvals; developing and tracking a pipeline of prospective opportunities; coordinating with prospective partners and internal resources; maintaining account and vendor documentation; and establishing workflows, reporting, and accountability. The Director also reviews performance and business developments, communicates results and recommendations to leadership, and identifies ways to improve processes and the account management function.
Requirements
- Bachelor's degree in Business, Marketing, Advertising, Communications, Management, or a related field, or equivalent professional experience.
- At least 8 years of experience in media, account management, business development, media partnerships, advertising, or a related field.
- Demonstrated experience managing complex internal stakeholder relationships and external vendor partnerships.
- Strong understanding of the media ecosystem, including leagues, teams, networks, streaming platforms, and media rights.
- Experience identifying and developing business opportunities, managing commercial relationships, and supporting negotiations.
- Ability to manage multiple accounts, projects, and priorities in a fast-paced environment.
- Excellent communication, presentation, negotiation, relationship-building, and problem-solving skills.
- Strong analytical and organizational abilities, including experience tracking business opportunities, account performance, and partnership deliverables.
- Ability to influence stakeholders, build consensus, and work effectively across teams and organizational levels.
Responsibilities
- Serve as the primary account management lead for internal business partners, understanding their needs, priorities, and objectives.
- Build relationships and facilitate communication, collaboration, and alignment across internal teams.
- Oversee internal requests, project timelines, deliverables, and approvals.
- Provide updates on account activity, partnership opportunities, campaign status, and business developments.
- Identify challenges, resolve issues, and recommend improvements to the internal stakeholder experience.
- Develop standardized processes, reporting, and communication practices.
- Identify, evaluate, and develop business opportunities across the media ecosystem.
- Expand existing relationships, develop new partnerships, and identify additional revenue, resources, or strategic benefits.
- Work with internal stakeholders and external vendors to develop ideas, partnership opportunities, and solutions.
- Lead initial discussions with prospective partners, evaluate opportunities, and coordinate internal resources.
- Develop and maintain a pipeline of prospective opportunities, tracking progress, milestones, and potential business impact.
- Measure business development initiatives and communicate results, opportunities, and recommendations to leadership.
- Coordinate and execute account initiatives, ensuring projects stay on schedule and meet agreed-upon objectives.
- Establish reporting processes to track account performance, partnership activity, business development opportunities, and deliverables.
- Maintain documentation of vendor agreements, account activity, opportunities, and ongoing commitments.
- Develop performance reviews and business updates for internal stakeholders and leadership.
- Establish workflows and accountability across internal teams and external partners.
- Identify opportunities to streamline processes, improve communication, and enhance account management.
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What This Job Offers
Job Type
Full-time
Career Level
Director
