About The Position

Chimes is a not-for-profit organization that supports people with intellectual and behavioral challenges through educational, employment, vocational, residential, habilitative, and behavioral health services. This Direct Support Professional role provides individualized support to promote the safety, well-being, engagement, and personal goals of the people served. The position is scheduled Sunday, Monday, and Tuesday, 7 a.m. to 7 p.m., at a set rate of $18.00 per hour. The role includes assistance with personal care and daily living tasks, implementation of individualized care plans, medication administration, behavior support, documentation, and community participation. DSPs communicate with supervisors, colleagues, and service providers; attend required training and meetings; and treat individuals with dignity, respect, and kindness. Schedules may vary to meet program needs, including evenings, weekends, and holidays. Role-specific duties may vary across day program, residential, and floater assignments. Day Program DSPs support structured activities and community outings; Residential DSPs help with independent living skills, household tasks, health concerns, and continuity of care; Floater DSPs provide coverage across locations and program settings, with some assignments involving overnight safety checks.

Requirements

  • High school diploma or equivalent required.
  • Must obtain and maintain active Certified Medication Technician (CMT) certification.
  • Must obtain and maintain active CPR/First Aid certification.
  • Must obtain and maintain active Mandt or other crisis intervention training certification.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to follow detailed care plans and work independently and as part of a team.
  • Ability to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks.
  • Valid driver’s license and an acceptable driving record as determined by agency policies.
  • Patience, empathy, and ability to support individuals with kindness, dignity, and respect.
  • Participation in ongoing training, professional development, and staff meetings.

Nice To Haves

  • Additional coursework or certifications in human services preferred.
  • Prior experience working with individuals with disabilities preferred but not required.

Responsibilities

  • Provide direct support and supervision to individuals to promote safety, engagement, and well-being.
  • Assist with personal care, including hygiene, dressing, mobility, and meal preparation.
  • Implement individualized care plans and support individuals’ goals and skill development.
  • Administer medications accurately in accordance with agency policies and regulations.
  • Maintain a safe, clean, and organized environment and follow health and safety protocols.
  • Use approved behavior intervention techniques to support emotional and behavioral regulation.
  • Document daily activities, progress, incidents, and other required information accurately.
  • Facilitate community integration and participation in activities, events, and social interactions.
  • Communicate with supervisors, team members, and external service providers.
  • Attend required training, staff meetings, and professional development sessions.
  • Work evenings, weekends, or holidays as needed to meet program needs.
  • For day program assignments, engage individuals in structured learning, socialization, and skill-development activities and support their participation.
  • For day program assignments, transport individuals to and from activities and community outings and collaborate with the program team to improve service delivery and outcomes.
  • For residential assignments, support independent living skills such as housekeeping, budgeting, and cooking.
  • For residential assignments, assist with grocery shopping, meal planning, and meal preparation according to dietary needs and preferences.
  • For residential assignments, monitor and report health concerns, help ensure medical appointments are scheduled and attended, and liaise with families and healthcare providers.
  • For floater assignments, adapt to different home and program environments, travel between assigned locations, and provide coverage according to staffing needs.
  • For floater assignments, maintain consistent care and documentation across sites and remain awake during overnight shifts to conduct scheduled safety checks.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement options
  • Flexible Spending Accounts for health, dependent care, and transportation
  • Life insurance
  • Disability insurance
  • Paid time off
  • 403(b) with employer match
  • Employee recognition programs
  • Employee referral bonus opportunities
  • Discounts through Tickets at Work
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