Direct Support Mentor / Westridge / FT

RHA Health Services • West Ridge, NC

1d

About The Position

RHA Health Services is hiring a regular, full-time Direct Support Mentor to support people with intellectual and developmental disabilities and people facing mental health or substance use challenges in residential and day settings. The role carries out direct support responsibilities and serves as a mentor, trainer, lead, and coach to Direct Support Employees, including training new employees. The position may help ensure coverage across all three shifts and, at certain residences, may require an employee to sleep over when working a special schedule or work week. The role works with supervision and direction from the Residential Team Leader to provide services and supports aligned with each person’s Person Centered Plan, goals, needs, and desired outcomes.

The position pays $15.50 per hour. Candidates should be patient, compassionate, nurturing, and able to maintain a calming demeanor in stressful situations. The role requires a high school diploma or GED, at least one year of experience working with the population served, a valid driver’s license and personal vehicle insurance, and required training and certifications. Candidates must agree to the specified background, drug, registry, motor vehicle, and credential checks. Physical demands include demonstrating CPR from floor level, which involves working on hands and knees, bending, standing, and lifting.

Benefits listed include early access to earned wages through Payactiv, an employee perks and discount program, paid time off and health insurance for full-time employees, a 401(k) retirement savings program, wellbeing programs, qualifying chronic disease management programs, and free CPR, first aid, and job-specific training opportunities. Contract/contingent workers and interns do not qualify for these benefits.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver’s license and personal vehicle insurance coverage; these are conditions of employment.
• Maintain proficiency in required company-sponsored training, certifications, and privileging.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other applicable core competency training.
• Demonstrate proficiency in CPR from floor level; practicing CPR requires working on hands and knees, bending, standing, and lifting.
• Agree to criminal record checks, pre-employment drug screening, healthcare and motor vehicle registry checks, and other required screening.
• Complete applicable pre-employment screening, including checks of the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry, drug testing, education verification, and credentialing based on position requirements.
• For positions requiring driving, provide proof of driver’s license, driver’s insurance, and a vehicle if required to transport individuals.
• Be patient, compassionate, nurturing, and able to maintain a calming demeanor in stressful situations.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities is preferred.

Responsibilities

• Mentor, train, lead, and coach Direct Support Employees, including providing mentorship and thorough training to new employees.
• Assist with staff coverage across all three shifts as scheduled by the Residential Team Leader or when scheduled staff cannot work.
• Help people supported identify and communicate requests and needs for services and supports.
• Implement services and supports that address goals and desired outcomes in each person’s Person Centered Plan.
• Help people identify personal outcomes reflecting their interests, cultural background, and future desires, and assist the Interdisciplinary Team in identifying supports needed to realize those outcomes.
• Promote the goals, dignity, respect, individualism, and quality of life of people supported; offer choices and encourage control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation involving people supported.
• Help maintain group homes, including completing Environmental Assessments and maintenance work orders, monitoring company vehicle cleanliness, and keeping homes and grounds clean.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests, and help them develop healthy personal and social habits.
• Prepare food with, assist, and instruct people supported in food preparation and cleaning residences and vocational program areas.
• Support people in identifying and acquiring valued social roles in integrated community settings, including membership opportunities in local groups, clubs, and organizations.
• Instruct and assist people supported using techniques intended to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
• Work with each person to increase motivation, reinforce learning consistently, assess functioning continuously, and provide ongoing feedback during learning activities.
• Train people supported in self-medication administration according to company policy.
• Perform other similar, related, or supervisor-directed tasks as required.
• Maintain required company-sponsored training, certifications, and privileging, including CPR, First Aid, Med Tech, NCI, and other applicable core competency training.
• Obtain clinical supervision from a qualified professional when required by the applicable licensure, certification, or service requirements.

Benefits

• Payactiv early access to wages already earned before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED