Direct Support Mentor / Westridge / FT

RHA Health Services, LLC • Greensboro, NC

23h

About The Position

RHA Health Services is hiring a Direct Support Mentor to support people with intellectual and developmental disabilities and people facing mental health and substance use challenges in residential and day settings. The role performs and models Direct Support responsibilities while mentoring, training, leading, and coaching Direct Support Employees. It includes mentoring new employees to ensure thorough training, helping maintain staff coverage across all three shifts as scheduled or as needed, and—in certain residences and schedules—may require staying overnight. The mentor helps people identify and communicate their requests and support needs and implements services tied to goals and desired outcomes in their Person Centered Plans. The position uses knowledge, experience, and judgment under the supervision and direction of the Residential Team Leader.

The ideal candidate is patient, compassionate, nurturing, and calm during stressful situations. The role requires a high school diploma or GED, at least one year of experience working with the population served, a valid driver’s license and personal vehicle insurance, and required training, certifications, and screenings. Pay is $15.50 per hour.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver’s license and personal vehicle insurance; a driver’s license is a condition of employment.
• Maintain proficiency in company-sponsored training, certifications, and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other required core competency training.
• Depending on the service provided, receive clinical supervision by a qualified professional as required by applicable licensure or certification requirements.
• Demonstrate CPR proficiency from floor level; CPR practice requires working on hands and knees, bending, standing, and lifting.
• Agree to criminal-record, pre-employment drug, healthcare-registry, and motor-vehicle-registry checks.
• Complete required background and registry checks, drug testing, education verification, and position-related credentialing; provide employment history or references if required.
• For positions requiring driving, provide proof of driver's license, driver's insurance, and vehicle if transportation of individuals is required.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities (IDD).

Responsibilities

• Mentor, train, lead, and coach Direct Support Employees, including providing thorough training to new employees.
• Assist with staff coverage of all three shifts as scheduled or when scheduled staff are unable to work.
• Help people supported identify and communicate their requests and needs for services and supports.
• Implement supports addressing each person's goals and desired outcomes in their Person Centered Plan.
• Help people identify personal outcomes suited to their interests, cultural background, and future desires.
• Assist the Interdisciplinary Team in identifying the supports needed to realize personal outcomes.
• Promote the goals, dignity, respect, individualism, and quality of life of people supported.
• Offer choices and encourage people supported to make choices and exercise control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation involving people supported.
• Help maintain clean group homes, including completing Environmental Assessments and maintenance work orders, monitoring company vehicle cleanliness, and keeping homes and grounds clean.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
• Help people develop healthy personal and social habits.
• Prepare food with people supported and assist and instruct them in food preparation and cleaning residences and vocational program areas.
• Support people in identifying and acquiring valued social roles in integrated community settings, including membership in local groups, clubs, and organizations.
• Instruct and assist people using techniques to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
• Work with each person to increase motivation, reinforce learning consistently, assess functioning continuously, and provide ongoing feedback for learning activities.
• Train people supported in self-medication administration according to company policy.
• Consult a supervisor or other management when clarification about responsibilities or duties is needed.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance and related benefits for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED