Direct Support Mentor / FT / Ridgeley Oak

RHA Health Services, LLC • Greensboro, NC

11d

About The Position

RHA Health Services is hiring a Direct Support Mentor to support people with intellectual and developmental disabilities and people facing mental health or substance use challenges in residential and day settings. The position provides direct support while also serving as a mentor, trainer, lead, and coach to Direct Support Employees. The mentor helps train new employees, supports staff coverage across all three shifts as scheduled by the Residential Team Leader or when scheduled staff cannot work, and may be required to sleep over at certain residences depending on the schedule or work week. The role assists people receiving services in identifying and communicating their needs and implements supports aligned with each person’s Person Centered Plan. Work is completed with supervision and direction from the Residential Team Leader. The role pays $16.00 per hour.

The ideal candidate is patient, compassionate, nurturing, and calm in stressful situations. Requirements include a high school diploma or GED, at least one year of experience working with the population served, a valid driver’s license and personal vehicle insurance, and proficiency in required company training and certifications. Experience with people with intellectual and developmental disabilities is preferred. Required certifications and training include CPR and First Aid, Med Tech, NCI, and other applicable core competencies. Depending on the service, clinical supervision by a qualified professional may be required. Candidates must demonstrate CPR proficiency from floor level, including the ability to work on hands and knees, bend, stand, and lift.

Employment is contingent on applicable screening, including criminal background and registry checks, drug testing, education and credential verification, and, when required for driving, proof of driver’s license, insurance, and vehicle. The job may also require proof of employment history or references.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver’s license and personal vehicle insurance coverage; the license is a condition of employment.
• Maintain proficiency in company-sponsored training, certifications, and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other required core competency training.
• Depending on the service provided, receive clinical supervision by a qualified professional as required by applicable licensure, certification, or service requirements.
• Demonstrate proficiency in CPR from floor level, including the ability to work on hands and knees, bend, stand, and lift.
• Agree to required criminal record, pre-employment drug, healthcare registry, and motor vehicle registry checks.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities.
• Patient, compassionate, nurturing, and calm demeanor in times of stress.

Responsibilities

• Assist people supported in identifying personal outcomes that reflect their interests, cultural background, and future desires.
• Assist the Interdisciplinary Team in identifying supports needed to achieve personal outcomes.
• Promote people supported’s goals, dignity, respect, individualism, and quality of life.
• Provide opportunities for choice and encourage people supported to make choices and exercise control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation involving people supported.
• Help maintain group-home cleanliness by completing Environmental Assessments, submitting maintenance work orders, monitoring company vehicle cleanliness, and keeping the home and grounds clean.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
• Help people supported develop healthy personal and social habits.
• Prepare food with people supported and assist and instruct them in food preparation and cleaning of residences and vocational program areas.
• Support people supported in identifying and acquiring valued social roles in integrated community settings, including membership opportunities in local groups, clubs, and organizations.
• Instruct and assist people supported using techniques intended to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development.
• Increase motivation, reinforce learning consistently, continuously assess functioning, and provide ongoing feedback during learning activities.
• Train people supported in self-medication administration according to company policy.
• Provide direct support in residential and day settings while modeling Direct Support job responsibilities.
• Mentor, train, lead, and coach Direct Support Employees, including providing thorough training to new employees.
• Assist with staff coverage across all three shifts as scheduled or when scheduled staff cannot work.
• Assist people receiving services in identifying and communicating their requests and needs for services and supports.
• Implement services and supports aligned with goals and outcomes identified in each person’s Person Centered Plan.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED