Direct Support Mentor / FT / Rollingwood

RHA Health Services • Greensboro, NC

10d

About The Position

RHA Health Services is hiring a regular, full-time Direct Support Mentor to support people with intellectual and developmental disabilities and people facing mental health and substance use challenges. The role provides support in residential and day settings while modeling Direct Support responsibilities and serving as a mentor, trainer, lead, and coach to Direct Support Employees. The Mentor trains new employees, helps ensure staff coverage across all three shifts as scheduled or needed, and may be required to sleep over at certain residences when working a special schedule or work week.

The position supports people in identifying and communicating their needs and requests, and implements services based on each person's Person Centered Plan, goals, and desired outcomes. The work is completed with supervision and direction from the Residential Team Leader. The stated rate of pay is $16.00 per hour. The ideal candidate is patient, compassionate, nurturing, and calming in times of stress.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver's license and personal vehicle insurance coverage; the driver's license is a condition of employment.
• Maintain proficiency in company-sponsored training, certifications, and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other core competency training required by company regulations or service definitions.
• Depending on the service provided, receive clinical supervision from a qualified professional according to applicable licensure or certification requirements.
• Demonstrate proficiency in CPR from floor level; practicing CPR requires working on hands and knees, bending, standing, and lifting.
• Agree to required criminal record, pre-employment drug, healthcare registry, and motor vehicle registry checks.
• Complete pre-employment screening, including criminal background checks and registry checks such as the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
• Provide proof of driver's license, driver's insurance, and vehicle when required to transport individuals.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities.

Responsibilities

• Mentor, train, lead, and coach Direct Support Employees, including providing thorough training to new employees.
• Assist with ensuring staff coverage of all three shifts as scheduled by the Residential Team Leader or as needed when scheduled staff cannot work.
• Assist people supported in identifying and communicating their requests and needs for services and supports.
• Implement services and supports to address goals and desired outcomes in each person's Person Centered Plan.
• Assist people supported in identifying personal outcomes aligned with their interests, cultural background, and future desires.
• Assist the Interdisciplinary Team in identifying the supports needed to realize personal outcomes.
• Promote the goals, dignity, respect, individualism, and quality of life of people supported.
• Provide opportunities for choice and encourage people supported to make choices and exercise control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation of people supported.
• Help keep group homes clean by completing Environmental Assessments, submitting maintenance work orders, monitoring company vehicle cleanliness, and maintaining clean homes and grounds.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
• Help people supported develop healthy personal and social habits.
• Prepare food with people supported and assist and instruct them in food preparation and cleaning of residences and vocational program areas.
• Support people in identifying and acquiring valued social roles in integrated community settings, including membership opportunities in local groups, clubs, and organizations.
• Instruct and assist people supported using strategies to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development.
• Work with each person to increase motivation, reinforce learning consistently, assess functioning continuously, and provide feedback for learning activities.
• Train people supported in self-medication administration according to company policy.
• Perform other similar or related duties as assigned by a supervisor.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Wellbeing programs covering physical, emotional, and financial wellbeing.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED