Direct Support Mentor / FT / Ridgeley Oak

RHA Health Services • Greensboro, NC

10d

About The Position

RHA Health Services is hiring a Direct Support Mentor to support people with intellectual and developmental disabilities and people facing mental health or substance use challenges. The role provides support in residential and day settings and leads by example in carrying out Direct Support responsibilities. The mentor serves as a trainer, lead, and coach to Direct Support Employees, including mentoring and training new employees. The role also assists with staffing coverage across all three shifts when scheduled or when coverage is needed. At certain residences, employees may be required to sleep over when working a special schedule or work week.

The position helps people identify and communicate their needs and requests, and implements services and supports aligned with their Person Centered Plan goals and desired outcomes. Work is completed using knowledge, experience, and judgment, with supervision and direction from the Residential Team Leader. The listed pay rate is $16.00 per hour.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver’s license and personal vehicle insurance coverage.
• Maintain proficiency in company-sponsored training, certifications, and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other core competency training specified or required by company regulations or service definitions.
• Demonstrate proficiency in CPR from floor level; practicing CPR requires working on hands and knees, bending, standing, and lifting.
• Meet employment screening conditions, including criminal record check, pre-employment drug screening, healthcare registry check, and motor vehicle registry check.
• Complete required pre-employment screening, including criminal background and registry checks, drug testing, education verification, and other credentialing based on position requirements.
• For positions requiring driving, provide proof of driver’s license, driver’s insurance, and vehicle if required to transport individuals.
• Be clinically supervised by a qualified professional when required by the applicable licensure or certification requirements for the service provided.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities.

Responsibilities

• Mentor, train, lead, and coach Direct Support Employees, including providing thorough training and support to new employees.
• Assist with ensuring staff coverage across all three shifts as scheduled or when scheduled staff are unable to work.
• Help people receiving services identify and communicate their needs and requests for services and supports.
• Implement services and supports to address goals and desired outcomes identified in each person’s Person Centered Plan.
• Help people identify personal outcomes suited to their interests, cultural backgrounds, and future desires.
• Assist the Interdisciplinary Team in identifying the supports needed to realize personal outcomes.
• Promote the goals, dignity, respect, individualism, and quality of life of people supported.
• Provide opportunities for choice and encourage people supported to make choices and exercise control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation involving people supported.
• Help maintain group homes and company vehicles, including completing Environmental Assessments, submitting maintenance work orders, monitoring vehicle cleanliness, and keeping homes and grounds clean.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
• Help people supported develop healthy personal and social habits.
• Prepare food and assist and instruct people supported in food preparation and cleaning of residences and vocational program areas.
• Support people in identifying and acquiring valued social roles in integrated community settings, including membership in local groups, clubs, and organizations.
• Instruct and assist people supported using techniques and strategies to develop sensory motor and perceptual motor skills, perception, memory, language, cognition, and social and emotional development.
• Increase motivation, reinforce learning consistently, continuously assess functioning, and provide feedback during learning activities.
• Train people supported in self-medication administration according to company policy.
• Perform other related duties or tasks as directed by a supervisor.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance and other insurance benefits for full-time employees.
• 401(k) retirement savings program.
• Wellbeing programs covering physical, emotional, and financial wellbeing.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED