Direct Support Mentor / Gatewood / 2nd / FT / 40

RHA Health Services, LLC • Greensboro, NC

21h

About The Position

The Direct Support Mentor provides support to individuals and groups with disabilities in residential and day settings while modeling Direct Support responsibilities. The role serves as mentor, trainer, lead, and coach to Direct Support Employees, including mentoring new employees to support thorough training and competency. The employee may assist with staff coverage across all three shifts as scheduled by the Residential Team Leader or when scheduled staff are unavailable. At certain residences, an employee working a special schedule or work week may be required to sleep over.

The mentor assists people receiving services to identify and communicate their requests and support needs, and implements services aligned with each person’s Person Centered Plan, goals, and desired outcomes. The role uses knowledge, experience, and judgment under the supervision and direction of the Residential Team Leader. This is a full-time, second-shift position, scheduled 3 p.m.–11 p.m., five nights per week, including every other Saturday and Sunday. Pay is $15.50 per hour.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver’s license and personal vehicle insurance coverage; the license is a condition of employment.
• Maintain proficiency in company-sponsored training, certifications, and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other required core competency training.
• Demonstrate proficiency in CPR from floor level; practicing CPR requires working on hands and knees, bending, standing, and lifting.
• Agree to criminal record, pre-employment drug, healthcare registry, and motor vehicle registry checks.
• Complete applicable pre-employment screening, including background and registry checks, drug testing, education verification, and credentialing; provide employment history or references if required.
• For positions requiring driving, provide proof of driver’s license, driver’s insurance, and vehicle when required to transport individuals.
• Work the stated second-shift schedule: 3 p.m.–11 p.m., five nights per week, including every other Saturday and Sunday.
• May be required to sleep over at certain residences when working a special schedule or work week.
• Be patient, compassionate, nurturing, and have a calming demeanor during stressful situations.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities (IDD) is preferred.

Responsibilities

• Mentor, train, lead, and coach Direct Support Employees, including providing mentorship and training to new employees.
• Assist with staff coverage across all three shifts as scheduled or when staff are unavailable.
• Help people supported identify and communicate their requests, needs, and personal outcomes.
• Assist the Interdisciplinary Team in identifying supports needed to achieve personal outcomes.
• Implement supports that address the goals and desired outcomes in each person’s Person Centered Plan.
• Promote the goals, dignity, respect, individualism, and quality of life of people supported.
• Provide opportunities for choice and encourage people supported to make choices and exercise control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation involving people supported.
• Help maintain group homes, including completing Environmental Assessments and maintenance work orders, monitoring company vehicle cleanliness, and keeping homes and grounds clean.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
• Help people supported develop healthy personal and social habits.
• Prepare food and assist and instruct people supported in food preparation and cleaning residential and vocational program areas.
• Support people in identifying and acquiring valued social roles in integrated community settings, including membership in local groups, clubs, and organizations.
• Instruct and assist people using techniques to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
• Increase motivation, reinforce learning, assess functioning continuously, and provide feedback during learning activities.
• Train people supported in self-medication administration according to company policy.
• Perform other related duties or tasks as directed by a supervisor.
• Maintain required certifications, training, and proficiency, and receive clinical supervision when required for the service provided.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED