Direct Support Mentor / Gatewood / 2nd / FT / 40

RHA Health Services • Greensboro, NC

15h

About The Position

The Direct Support Mentor supports people with disabilities in residential and day settings by providing direct support and leading by example. The role also mentors, trains, leads, and coaches Direct Support Employees, including providing thorough training to new employees. The mentor assists with staff coverage across all three shifts as scheduled by the Residential Team Leader or as needed when scheduled staff are unavailable. At certain residences, the employee may need to sleep over when required by a special schedule or work week.

Working with supervision and direction from the Residential Team Leader, the mentor helps people receiving services identify and communicate their needs and requests, and implements services and supports based on their Person Centered Plans. The role promotes personal goals, dignity, respect, individualism, choice, and quality of life; supports daily living and community participation; and assists with household cleanliness and food preparation. The listed schedule is 3 a.m.–11 p.m., five nights per week, including every other Saturday and Sunday. The position pays $15.50 per hour.

Requirements

• High school diploma or GED.
• At least one year of experience working with the population served.
• Valid driver's license and personal vehicle insurance coverage; these are conditions of employment.
• Maintain proficiency in company-sponsored training, certifications, and privileging as required.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other required core competency training.
• Demonstrate CPR proficiency from floor level; practicing CPR requires working on hands and knees, bending, standing, and lifting.
• Agree to required criminal record, pre-employment drug, healthcare registry, and motor vehicle registry checks.
• Complete applicable pre-employment screening, which may include criminal background and registry checks, drug testing, education verification, and other credentialing based on position requirements.
• For positions requiring transportation of individuals, provide proof of driver's license, driver's insurance, and vehicle if required.
• Patient, compassionate, nurturing, and able to maintain a calming demeanor in times of stress.

Nice To Haves

• Experience working with individuals with intellectual and developmental disabilities (IDD).

Responsibilities

• Mentor, train, lead, and coach Direct Support Employees, including ensuring thorough training for new employees.
• Assist with coverage of all three shifts as scheduled by the Residential Team Leader or when scheduled staff are unable to work.
• Help people receiving services identify and communicate their requests and needs, and implement supports aligned with their Person Centered Plans.
• Assist people supported in identifying personal outcomes that reflect their interests, cultural backgrounds, and future desires.
• Assist the Interdisciplinary Team in identifying supports needed to realize personal outcomes.
• Promote the goals, dignity, respect, individualism, and quality of life of people supported.
• Provide opportunities for choice and encourage people supported to exercise control over themselves and their environment.
• Immediately report incidents of abuse, neglect, or exploitation involving people supported.
• Help keep group homes clean by completing environmental assessments and maintenance work orders, monitoring company vehicle cleanliness, and maintaining the home and grounds.
• Support people with eating, resting, dressing, bathing, grooming, toileting, playing, and working according to their abilities and interests.
• Help people supported develop healthy personal and social habits.
• Prepare food and assist and instruct people supported in food preparation and cleaning residences and vocational program areas.
• Support people in identifying and acquiring valued social roles in integrated community settings, including membership in local groups, clubs, and organizations.
• Instruct and assist people supported using techniques to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
• Increase motivation, reinforce learning consistently, assess functioning continuously, and provide feedback during learning activities.
• Train people supported in self-medication administration according to company policy.
• Perform other related duties or tasks as directed by a supervisor.
• Maintain CPR and First Aid certification, Med Tech and NCI certifications, and other required training and competencies.
• Meet employment screening and credentialing requirements, including background, registry, drug, education, and applicable driving checks.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED