Direct Sales Representative (Unlicensed) : Base Pay + Uncapped Commissions (Hybrid - Grand Rapids)

Farmers Insurance•East Grand Rapids, MI

6d•$40,000 - $50,000•Hybrid

About The Position

Farmers is hiring sales-driven professionals for Sales Consultant classes beginning in January 2027. In this role, you will handle inbound calls, promote Farmers insurance products, learn about prospective customers’ needs, and sell suitable products. You may also make outbound calls to support sales opportunities. Compensation includes a guaranteed annual base salary of $40,000 or more, depending on experience, plus monthly performance-based incentives. Experienced, licensed insurance sales professionals with at least three years of competitive call center experience may be considered for Senior or Lead sales roles with starting base pay of $50,000 or more. Farmers provides paid training that combines virtual classroom instruction, hands-on learning, and mentoring. Ongoing coaching and training support continued development and career advancement. The role is hybrid, based in Grand Rapids, Michigan, with technology provided for working from home. Employees within 50 miles of a Farmers corporate office work at least three days in the office and up to two days virtually. This is a full-time position of 40 hours per week, working five eight-hour shifts. Employees must be available for shifts assigned within the department’s operating hours, including evenings, one Saturday per month, and some holidays. Shifts are assigned according to business needs, and the schedule is non-negotiable.

Requirements

At least one year of sales experience in a sales environment.
Proven ability to meet quotas, metrics, and goals.
Ability to work in a fast-paced, high-energy environment.
Interest in a long-term career in the insurance industry.
Ability to take initiative, solve problems, and prioritize tasks.
Direct sales skills and ability to influence customers and close sales.
Excellent written and verbal communication skills, including adapting communication style to phone calls and explaining complex policy and coverage information clearly.
Must be eligible to obtain resident and non-resident property and casualty licenses in all required states.
Must be willing to obtain a P&C/Personal Lines license.
Strong PC and software skills.
High school diploma or equivalent.
Must be available for assigned shifts within the stated operating hours, including evenings, one Saturday per month, and some holidays.

Nice To Haves

Experience in property and casualty insurance sales.
Call center experience.
College degree.
Eastern time zone location is preferred.
Three or more years of experience as a licensed insurance sales professional in a competitive call center environment for consideration for Senior or Lead sales roles.

Responsibilities

Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
Provide exceptional customer service and build strong customer relationships.
Educate customers about coverage and costs so they can select appropriate options.
Qualify customers for other products and services to create cross-selling and upselling opportunities.
Navigate multiple computer systems while interacting with customers.