Direct Sales Representative (Licensed) - Base Pay + Uncapped Commissions (Remote, USA)

Farmers Insurance

10d•$40,000 - $125,000•Remote

About The Position

Farmers is hiring experienced, sales-driven professionals as Sales Consultants for classes beginning in February 2027. In this virtual call-center role, the representative responds to inbound calls, promotes Farmers insurance products, consults with prospective customers to understand their needs, and sells products suited to those needs. The role may also include outbound calls to increase sales. Compensation includes guaranteed annual base pay of $40,000 or more, depending on experience, plus uncapped monthly performance-based incentives. Experienced, licensed insurance sales professionals with at least three years in a competitive call-center environment may be considered for Senior or Lead sales roles with starting base pay of $50,000 or more. Farmers provides paid training that combines virtual classroom instruction, hands-on learning, and mentoring, as well as ongoing coaching and training to support career growth. The position is virtual and based out of Grand Rapids, Michigan. The company provides a laptop and accessories for working from home. Eastern time zone states are preferred, and an active property and casualty license is required. This is a full-time position of 40 hours per week, working five eight-hour shifts. Employees must be available for any assigned shift within the department’s operating hours; schedules are assigned based on business needs and are non-negotiable. The schedule includes evening work, one Saturday per month, and some holidays. Training hours are 8:30 a.m.–5:00 p.m. Eastern Time. Department hours are Monday–Friday, 8:00 a.m.–10:00 p.m. Eastern Time, and Saturday, 9:00 a.m.–5:30 p.m.; Sunday is closed.

Requirements

At least one year of sales experience in a sales environment.
An active property and casualty (P&C)/personal lines license is required.
Must be eligible to obtain resident and non-resident property and casualty licenses in all required states.
High school diploma or equivalent required.
Proven ability to meet quotas, metrics, and goals.
Direct sales skills and the ability to influence customers and close sales.
Excellent written and verbal communication skills, including the ability to adapt communication style and explain complex policy and coverage information clearly.
Strong PC and software skills.
Must be available to work any assigned shift within the stated department hours, including evenings, one Saturday per month, and some holidays.

Nice To Haves

Experience in property and casualty insurance sales.
Call-center experience.
College degree.
At least three years of experience in a competitive call-center environment for consideration for Senior or Lead sales roles.
Eastern time zone residence is preferred.

Responsibilities

Respond to inbound call-center calls and positively promote Farmers insurance products to prospective customers.
Consult with customers to understand their needs and sell insurance products that best fit those needs.
Make outbound calls as needed to optimize sales potential.
Meet sales quotas, metrics, and goals.
Adapt communication style to each phone call and explain policy and coverage information in understandable terms.
Take initiative, solve problems, and prioritize tasks.
Participate in paid initial training and ongoing coaching and training.

Benefits

Competitive base salary plus uncapped performance-based monthly incentives and bonus opportunity.
401(k).
Medical insurance.
Dental insurance.
Vision insurance.
Health savings and flexible spending accounts.
Life insurance.
Paid time off.
Paid parental leave.
Tuition assistance.
Paid training and ongoing coaching and training.
Company-provided laptop and accessories for working from home.