About The Position

Farmers is hiring Licensed Direct Sales Representatives for its January 2027 class. In this remote role, representatives respond to incoming call-center calls by promoting Farmers insurance products, learning about prospective customers’ needs, and selling products that fit those needs. Representatives may also make outbound calls to increase sales opportunities. The role offers guaranteed annual base pay of $40,268–$67,500, based on experience, plus uncapped performance-based incentives. Average additional incentive earnings may reach $27,300 annually, and top performers who consistently meet or exceed goals may earn up to an additional $75,000 over base pay. A 5% bilingual incentive is also available. The position is remote in the United States, with a Central Time work schedule. It is full-time, 40 hours per week, with five eight-hour shifts. Employees must be available for shifts assigned according to business needs, which may include evenings, rotational Saturdays, and holidays. Training hours are 8:30 a.m.–5:00 p.m. Central Time. Department hours are Monday through Friday, 7:00 a.m.–9:30 p.m. Central Time, and rotational Saturdays, 8:00 a.m.–4:30 p.m. Central Time. Candidates must have at least one year of sales experience, an active Property and Casualty license, and eligibility to obtain resident or non-resident Property and Casualty licenses in all required states. A high school diploma or GED is required. Farmers offers benefits including a 401(k), medical, dental and vision coverage, health savings and flexible spending accounts, life insurance, paid time off, paid parental leave, tuition assistance, and a performance-based bonus opportunity.

Requirements

  • At least one year of experience in a sales environment.
  • Active Property and Casualty license.
  • Must be eligible to obtain resident and non-resident Property and Casualty licenses in all required states.
  • Proven ability to meet quotas, metrics, and goals.
  • Ability to work in a fast-paced, high-energy environment and desire for a long-term career in insurance.
  • Ability to take initiative, solve problems, and prioritize tasks.
  • Direct sales skills and ability to influence customers and close sales.
  • Excellent written and verbal communication skills, including adapting communication style to each call and explaining complex policy and coverage information clearly.
  • High school diploma or GED.
  • Must be available to work shifts within the stated department hours, including possible evenings, rotational Saturdays, and holidays.

Nice To Haves

  • Bilingual ability, eligible for a 5% incentive.

Responsibilities

  • Sell insurance products to inbound callers by gathering information to generate quotes and bind business; make outbound calls in some instances.
  • Provide exceptional customer service and build relationships while explaining coverage and costs so customers can choose appropriate options.
  • Qualify customers for other products and services to identify cross-selling and upselling opportunities.
  • Navigate multiple computer systems while interacting with customers.
  • Promote Farmers insurance products, understand prospective customers’ needs, and recommend suitable products.

Benefits

  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings and Flexible Spending Accounts
  • Life insurance
  • Paid time off
  • Paid parental leave
  • Tuition assistance
  • Bonus opportunity based on company and individual performance
  • Uncapped performance-based incentive
  • 5% bilingual incentive
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