Direct Sales Rep (Life) - Base Pay + Uncapped Incentive (Hybrid in Phoenix, AZ or Remote)

Farmers Insurance•Phoenix, AZ

10d•$38,025 - $67,500

About The Position

Farmers is hiring Direct Sales Representatives for its February 2027 training class. Representatives respond to inbound call-center inquiries, promote Farmers insurance products, understand customers’ needs, and sell the products that best fit those needs. They may also make outbound calls to increase sales potential. Candidates must already be licensed to sell life insurance; Arizona candidates must hold Life and Health licensing as specified in the posting. The role offers guaranteed annual base pay of $38,025–$67,500, depending on experience, plus uncapped performance-based incentives. The typical additional incentive is up to an average of $27,300 annually, while top performers may earn up to $75,000 beyond base pay. A 5% bilingual incentive is also offered. The position is hybrid for employees living within 50 miles of a Farmers corporate office, with at least three days in the office and up to two virtual days each week after training. Qualified candidates in the Pacific and Mountain time zones may be considered for fully virtual roles. Initial training may require in-office attendance. This is a full-time, 40-hour-per-week role consisting of five eight-hour shifts. Employees must be available for shifts scheduled within the department’s operating hours, including possible evenings, rotating Saturdays, and holidays.

Requirements

Minimum one year of sales or related experience.
Must already be licensed to sell life insurance.
Property and Casualty license; Arizona candidates require Life and Health licensing as stated in the posting.
Must be eligible to obtain resident and non-resident Property and Casualty licenses in all required states.
High school diploma or equivalent.
Proven ability to meet quotas, metrics, and goals.
Direct sales skills and ability to influence customers and close sales.
Excellent written and verbal communication skills, including adapting communication to each call and explaining complex policy and coverage information clearly.
Ability to take initiative, solve problems, and prioritize tasks.
Strong technical aptitude and proficiency with basic sales tools.
Strong verbal communication and listening skills.
Friendly, service-oriented approach and willingness to acquire knowledge in the specialty area.
Must be available for shifts scheduled within department hours; shifts may include evenings, Saturdays, and holidays.

Nice To Haves

Bilingual ability; a 5% bilingual incentive is offered.
Self-motivation and a goal-oriented approach.
Customer focus, adaptability, openness to coaching and feedback, curiosity, accountability, and reliability.
Desire for a long-term career in the insurance industry.

Responsibilities

Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some cases.
Provide exceptional customer service and build strong customer relationships.
Educate customers about coverage and costs so they can select suitable options.
Qualify customers for other products or services to create cross-selling and upselling opportunities.
Navigate multiple computer systems while interacting with customers.
Meet sales goals, metrics, and foundational key performance indicators.

Benefits

Uncapped performance-based incentive and bonus opportunity based on company and individual performance.
5% bilingual incentive.
401(k).
Medical insurance.
Dental insurance.
Vision insurance.
Health Savings and Flexible Spending Accounts.
Life insurance.
Paid Time Off.
Paid parental leave.
Tuition assistance.