About The Position

Farmers is hiring Direct Sales Representatives for its February 2027 class. In this virtual role, representatives respond to incoming call-center inquiries by promoting Farmers insurance products, learning about customers’ needs, and selling suitable products. Representatives may also make outbound calls to increase sales potential. The position offers guaranteed annual base pay of $38,025–$67,500, based on experience, plus uncapped performance-based incentives. Average additional incentive earnings may reach $27,300 annually, and top performers may earn up to an additional $75,000. A 5% bilingual incentive is also offered. The role is remote for candidates located in Pacific or Mountain time zones. Employees work 40 hours per week in five 8-hour shifts, with shifts assigned according to business needs. Candidates must be available for shifts during the stated department hours, which may include evenings, Saturdays, and holidays. Training hours are 8:30 a.m.–5:00 p.m. Arizona time; department hours are Monday–Friday, 8:00 a.m.–10:00 p.m. Eastern time, and rotational Saturdays, 9:00 a.m.–7:30 p.m. Eastern time. The successful candidate is customer-focused, goal-oriented, adaptable, coachable, accountable, and comfortable using technology and sales tools. Farmers offers a competitive benefits package that includes retirement, insurance, paid leave, and tuition assistance.

Requirements

  • At least one year of experience in a sales environment or related experience.
  • Property and Casualty license, or the ability to obtain one.
  • Eligibility to obtain resident and non-resident property and casualty licenses in all required states.
  • Proven ability to meet quotas, metrics, and goals.
  • Direct sales skills and the ability to influence customers and close sales.
  • Strong written and verbal communication skills, including the ability to adapt communication style and explain complex policy and coverage information in understandable terms.
  • Ability to take initiative, solve problems, and prioritize tasks.
  • Strong technical aptitude and proficiency using basic sales tools.
  • Strong verbal communication and listening skills.
  • Friendly, service-oriented approach and interest in acquiring knowledge in the area of specialty.
  • Availability to work assigned shifts within the stated department hours, including possible evenings, Saturdays, and holidays.

Nice To Haves

  • Bilingual ability, eligible for a 5% incentive.
  • Desire to build a long-term career in the insurance industry.

Responsibilities

  • Sell insurance products to inbound callers by gathering customer information, generating quotes, and binding business; make outbound calls in some instances.
  • Provide exceptional customer service and build strong customer relationships.
  • Educate customers about coverage and costs so they can select an appropriate option.
  • Qualify customers for other products and services to create cross-selling and upselling opportunities.
  • Navigate multiple computer systems while interacting with customers.

Benefits

  • Competitive benefits package
  • Uncapped performance-based incentive
  • 5% bilingual incentive
  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Account
  • Life insurance
  • Paid time off
  • Paid parental leave
  • Tuition assistance
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