Direct Sales Manager

WithBureau•New York, NY

7d•$190,000 - $215,000

About The Position

Bureau is hiring a Direct Sales Manager in New York City to lead a team of approximately 10 Account Executives across inbound, outbound, SMB, Mid-Market, and expansion sales motions. The role combines commercial rigor and people leadership to ensure consistent execution, accurate forecasting, quota attainment, and excellent customer experiences. The manager will coach and develop a high-performing team, refine sales processes, improve pipeline and prospecting effectiveness, support complex enterprise deals, and collaborate with cross-functional teams. The position suits a leader who balances high standards with empathy and builds a culture of accountability and continuous improvement.

Requirements

8–12+ years of total sales experience, including 3–4+ years leading teams of approximately 8 or more representatives.
Strong track record coaching teams to exceed revenue targets across inbound, outbound, and account expansion sales motions.
Experience selling in B2B, commercial fit-out, furniture, technology, or adjacent categories with complex, high-ticket sales cycles.
Deep understanding of qualification frameworks, deal strategy, multi-threaded selling, and competitive positioning.
Skill in pipeline management, forecasting, and using CRM tools to drive transparency and accountability.
Ability to develop, inspire, motivate, and elevate people with different skill levels.
Comfort leading in a high-growth, fast-paced environment with evolving products, processes, and customer segments.
Strong communication and executive presence, with the ability to engage decision-makers from SMB to Enterprise.
Ability to collaborate cross-functionally with Channel, Marketing, Operations, and RevOps teams.
Experience using AI and automation tools to enhance productivity, improve prospecting, and streamline administrative tasks.
High commercial IQ and ability to guide reps on pricing, margin, competitive analysis, and contract strategy.

Responsibilities

Manage, coach, and develop approximately 10 Account Executives, driving performance against monthly and quarterly revenue targets.
Set goals and performance expectations, and establish operating rhythms through one-on-ones, pipeline reviews, deal strategy sessions, and performance check-ins.
Monitor pipeline health, deal progression, and forecast accuracy; ensure opportunities are qualified, prioritized, and tracked in the CRM.
Build and refine repeatable sales processes for inbound, outbound, SMB, Mid-Market, and expansion motions.
Improve outbound effectiveness through account targeting, compelling messaging, and consistent prospecting activity.
Support Senior Account Executives on larger Enterprise opportunities, including deal strategy, stakeholder engagement, risk management, and competitive positioning.
Partner with Channel, Specifier, and Marketing teams to improve lead generation, conversion, territory coverage, and account allocation.
Work with RevOps to improve CRM adoption, reporting, dashboards, and sales tooling; use AI-powered tools to improve prospecting, meeting preparation, and follow-up efficiency.
Lead onboarding and ramp so new hires develop the product knowledge, sales skills, and process discipline needed to succeed.
Collaborate with Product, Operations, and Client Success to address customer needs and provide a seamless experience from initial engagement through installation.
Identify skill gaps, address performance issues, and foster accountability, continuous improvement, and customer-centricity across the team.
Guide reps on pricing, margin, competitive analysis, and contract strategy.