Direct Care Staff – Residential Services

CHD Careers • West Springfield, MA

7d • Onsite

About The Position

The Center for Human Development (CHD) is seeking dependable, compassionate Direct Care Staff for community-based residential group homes in Southwick and Palmer, Massachusetts. The role supports adults with developmental disabilities by creating a safe, supportive, and empowering home environment. Staff work within a team model to encourage communication, resident independence, and development of life skills so residents can live as independently as possible in their communities. CHD provides training and team support for both experienced caregivers and people beginning a human services career.

Requirements

• Valid driver's license.
• Reliable personal vehicle available for work use.
• Ability to pass background record screening processes.
• Ability to complete Medication Administration Program (MAP) training.
• Availability for second- or third-shift schedules, including weekends.
• Compassionate, patient, warm, positive, and empathetic approach.
• Strong written and verbal communication skills, clear boundaries, and ability to work collaboratively.
• Dependability and adaptability, including ability to work independently and as part of a residential care team.

Nice To Haves

• Current MAP certification.
• Current CPR certification.
• Current First Aid certification.
• Experience supporting individuals with dementia or behavioral complexities.
• Background as a Home Health Aide (HHA), Personal Care Assistant (PCA), Certified Nursing Assistant (CNA), or family caregiver.

Responsibilities

• Assist residents with activities of daily living, including personal hygiene, bathing, dressing, grooming, and meal preparation.
• Administer prescribed medications accurately after completing the required training or certification.
• Advocate for residents in community settings and support opportunities that promote their choice, independence, and well-being.
• Build professional, person-centered relationships with residents, offering guidance while maintaining respectful boundaries.
• Maintain a clean, secure, and respectful home environment tailored to residents' needs.
• Collaborate with the residential care team and foster open communication and mutual support.

Benefits

• $20.00 per hour.
• $250 signing bonus for candidates who hold an active MAP certification upon joining the team.
• Health, dental, vision, and life insurance options for full-time positions.
• Earned vacation time and paid time off.
• Paid holidays.
• 403(b) retirement savings plan.
• Paid training and certification programs, including MAP certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed