Direct Care Staff – Residential Services

Center for Human Development (CHD)•West Springfield, MA
•Onsite

About The Position

The Center for Human Development (CHD) is seeking dependable, compassionate Direct Care Staff for community-based residential group homes in Southwick and Palmer, Massachusetts. The role supports adults with developmental disabilities by creating a safe, supportive, and empowering home environment. Staff work within a team model to foster open communication, mutual support, and resident independence, helping individuals build life skills and live as independently as possible in their communities. CHD provides training and team support for both experienced caregivers and people beginning a human services career. The position offers second- and third-shift schedules, including weekends, at $20.00 per hour. A $250 signing bonus is available to candidates who hold an active MAP certification upon joining the team.

Requirements

  • Valid driver's license.
  • Reliable personal vehicle for work use.
  • Ability to pass background record screening processes.
  • Ability to complete Medication Administration Program (MAP) training.
  • Availability and flexibility to work second or third shifts, including weekends.
  • Compassionate, patient, warm, positive, and empathetic approach.
  • Strong written and verbal communication skills, clear boundaries, and collaborative teamwork.
  • Dependability and adaptability when working independently and as part of a residential care team.

Nice To Haves

  • Current MAP certification; candidates with active MAP certification upon joining are eligible for a $250 signing bonus.
  • Current CPR certification.
  • Current First Aid certification.
  • Experience supporting individuals with dementia or behavioral complexities is highly encouraged.
  • Background as a Home Health Aide (HHA), Personal Care Assistant (PCA), Certified Nursing Assistant (CNA), or family caregiver.

Responsibilities

  • Assist individuals with activities of daily living, including personal hygiene, bathing, dressing, grooming, and meal preparation.
  • Administer prescribed medications accurately after completing the required training or certification.
  • Advocate for residents in community settings and provide opportunities that support their choice, independence, and well-being.
  • Build professional, person-centered relationships with residents, providing encouraging guidance while maintaining respectful boundaries.
  • Maintain a clean, secure, and respectful home environment tailored to residents' needs.
  • Collaborate with the residential care team and support open communication and resident independence.

Benefits

  • Comprehensive health insurance options for full-time positions.
  • Dental insurance options for full-time positions.
  • Vision insurance options for full-time positions.
  • Life insurance options for full-time positions.
  • Earned vacation time.
  • Paid time off (PTO).
  • Paid holidays.
  • 403(b) retirement savings plan.
  • Paid training and certification programs, including MAP certification.
  • $250 signing bonus for candidates who hold an active MAP certification upon joining the team.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service