DINING SYSTEMS SUPERVISOR (FULL TIME)

Compass Group•Columbia, SC

4d•$22 - $24

About The Position

The Dining Systems Supervisor coordinates patient meal service for the Dining on Call program, including menu selections, tray assembly, delivery, pickup, and special requests. The supervisor ensures employees are adequately trained and staffing is sufficient to provide service. The role oversees Nutrition Operators, workstation and wait staff associates, and the systems and processes that support the service’s strategic and operational objectives. The position works with patients and Nutrition Operators to accommodate food allergies or sensitivities, cultural, ethnic, and religious preferences, and prescribed diet restrictions. It also coordinates daily and weekly staff activities, schedules, training, job-flow updates, patient visits, and communication with nursing and other personnel. The supervisor ensures service quality, food safety, sanitation, regulatory compliance, and timely completion of required records and reports.

Requirements

One year of previous related experience.
Open availability is preferred; days and hours may vary across AM and PM shifts, with rotating weekends.

Nice To Haves

Open availability.

Responsibilities

Oversee Nutrition Operators, workstation associates, and wait staff associates.
Oversee systems and processes to ensure Dining on Call service objectives are accomplished.
Assist with employee selection and orientation, and oversee training of Dining on Call staff.
Work with Nutrition Operators to provide menu alternatives consistent with prescribed diets and patient allergies, sensitivities, and cultural, ethnic, and religious preferences.
Evaluate patient meal selection, tray completion, delivery, and retrieval processes daily.
Respond to patient needs and resolve concerns or complaints promptly, requesting supervisory assistance when appropriate.
Comply with special and modified diet restrictions while accommodating food preferences within diet-order limitations.
Oversee development and implementation of action plans for Dining on Call service as appropriate.
Coordinate and oversee daily and weekly activities performed by Dining on Call staff.
Develop and post employee schedules according to department policy.
Update and communicate changes to job flows for Dining on Call positions.
Work with nursing to ensure diet prescriptions are accurate and patient food needs are met.
Communicate patient-related problems or concerns to appropriate personnel in a timely manner.
Submit required documentation, reports, and logs completely and on time.
Visit patients on an assigned nursing unit or area and help ensure each patient is visited by a management or professional team member at least once during their hospital stay.
Comply with federal, state, and JCAHO regulatory standards, as well as health, sanitation, and department sanitation requirements.
Follow HACCP guidelines when receiving, assembling, and distributing food supplies.
Perform other duties as assigned.