DINING SYSTEMS SUPERVISOR (FULL TIME AND PART TIME)
About The Position
Morrison Healthcare is hiring full-time and part-time Dining Systems Supervisors at Texas Children's Hospital North Austin. The position coordinates patient meal service, including menu selections, tray assembly, delivery and pickup, and special requests through the Dining on Call program. It ensures staff are trained and units are appropriately staffed to provide service. The supervisor oversees Nutrition Operators, Workstation Associates, and Wait Staff Associates, and coordinates daily and weekly activities of Dining on Call staff. The role works with patients and Nutrition Operators to accommodate food allergies and sensitivities, cultural, ethnic, and religious preferences, and prescribed diet restrictions. It evaluates meal selection and tray service processes, responds to patient concerns, coordinates with nursing regarding diet prescriptions and patient food needs, and communicates patient-related issues to appropriate personnel. The supervisor also supports employee selection, orientation, training, scheduling, job-flow updates, and service improvement plans. The position requires compliance with regulatory standards, health and sanitation regulations, departmental procedures, and HACCP guidelines. The listed pay range is $24.00 to $27.00 per hour. Full-time and part-time schedules are available; days and hours may vary, with AM and PM shifts and weekends and holidays included.
Requirements
- Two years of previous food service and patient service supervisory experience in a healthcare setting is required.
- Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Responsibilities
- Coordinate patient meal service, including menu selections, tray assembly, tray delivery and pickup, and special requests through the Dining on Call program.
- Ensure employees are adequately trained and units are properly staffed to provide service.
- Be responsible for Nutrition Operators, Workstation Associates, and Wait Staff Associates.
- Oversee systems and processes to achieve Dining on Call strategic and operational objectives.
- Assist with employee selection and orientation and oversee training of Dining on Call staff.
- Work with Nutrition Operators to provide menu alternatives consistent with prescribed diets and patient allergies, sensitivities, cultural, ethnic, and religious preferences.
- Evaluate patient meal selection, tray completion, delivery, and retrieval processes daily.
- Respond to patient needs and resolve complaints immediately or report the need for assistance to a supervisor.
- Comply with special and modified diet restrictions while accommodating food preferences within diet-order limitations.
- Oversee development and implementation of action plans for Dining on Call service, as appropriate.
- Coordinate and oversee daily and weekly activities and tasks performed by Dining on Call staff.
- Develop and post employee schedules according to department policy.
- Update and communicate changes to Dining on Call job flows, as applicable.
- Interact with nursing to ensure diet prescriptions are accurate and patients' food needs are met.
- Communicate patient-related problems or concerns to appropriate personnel in a timely manner.
- Submit required documentation, reports, and logs in a timely, professional, and complete manner.
- Visit patients on an assigned nursing unit or area and help ensure every patient is visited by a management or professional team member at least once during their hospital stay.
- Comply with federal, state, and JCAHO regulatory standards and applicable health and sanitation regulations and procedures.
- Follow HACCP guidelines when receiving, assembling, and distributing food supplies.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- For full-time positions: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts
- Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
