Dining Room Attendant - FT | The Owners Box

Omni Hotels & Spas•Dallas, TX
•Onsite

About The Position

The Dining Room Attendant supports restaurant service at The Owners Box, providing guests with friendly, professional interactions and high-quality customer service while maintaining organization. The role offers an opportunity to develop multiple skill sets and build a Food & Beverage career within the Omni Dallas Hotel’s program. The position works in the hotel interior, dining room, and restaurant kitchen, with occasional travel around the resort property as needed. It involves exposure to cleaning chemicals and requires the ability to stand and walk for extended periods or an entire shift, as well as to move and handle objects of moderate weight without assistance. Scheduling varies according to resort needs and includes flexible shifts, nights, weekends, and holidays.

Requirements

  • Have an unexpired Food Handler and TABC certification, or obtain them upon hire.
  • Communicate clearly and pleasantly with guests, members, management, and co-workers, in person and by telephone.
  • Work in a fast-paced environment and multitask.
  • Work flexible shifts, including nights, weekends, and holidays.
  • Stand and walk for an extended period or for an entire shift.
  • Move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards and scheduling requirements.
  • Maintain professional personal appearance and grooming, including proper attire or uniform and name tag.
  • Provide friendly, professional service to members and guests while following proper steps of service.
  • Wipe down service trays daily with fresh sanitizer water.
  • Bus tables.
  • Stock supplies and maintain a full ice supply for side stations.
  • Put away product deliveries.
  • Transport prepared food from the kitchen to the floor in a timely manner.
  • Ensure expo food items are covered and dated, and discard expired items.
  • Set tables with clean, pressed linen, china, silverware, and glassware.
  • Ensure furniture and floors are clean and arranged according to specifications.
  • Assist servers during operating hours, including refilling guest drinks, to help meet business demands.
  • Remove extra table settings.
  • Inspect and clean coffee makers or urns, cappuccino machines, beverage machines, trays, dishware, silverware, and glassware.
  • Maintain familiarity with menus and knowledge of beverage offerings.
  • Wear gloves when handling food.
  • Maintain knowledge of the resort property.
  • Attend department meetings and required training.
  • Perform other duties as assigned by management.
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